Strange Connecting Lines Issue

6 posts, 0 answers
  1. Ken
    Ken avatar
    6 posts
    Member since:
    Aug 2014

    Posted 18 Mar 2015 Link to this post

    Our team is planning on using the Diagram control to do an Org Chart not all that different than the one in the demo.  But the lines are drawing in a way that doesn't represent the data.  

    Here is a Dojo Link to the issue:
    http://dojo.telerik.com/UzIWE

    Any suggestions on how to get to draw cleanly?
  2. Daniel
    Admin
    Daniel avatar
    2117 posts

    Posted 23 Mar 2015 Link to this post

    Hello,

    I am not sure if I understand correctly the issue. Could you clarify what you mean by:
    the lines are drawing in a way that doesn't represent the data
    The shapes seems to be correctly connected based on the data.

    Regards,
    Daniel
    Telerik
     
    Join us on our journey to create the world's most complete HTML 5 UI Framework - download Kendo UI now!
     
  3. Kendo UI is VS 2017 Ready
  4. Ken
    Ken avatar
    6 posts
    Member since:
    Aug 2014

    Posted 24 Mar 2015 in reply to Daniel Link to this post

    Please look at the Dojo example and this screen shot. Several connector lines are draw on top of the content cards.  The lines are making abrupt unnecessary bends and turns where we are expecting them to draw straight and make a single 90 degree turn without overlapping.
  5. Daniel
    Admin
    Daniel avatar
    2117 posts

    Posted 26 Mar 2015 Link to this post

    Hello again Ken,

    Thank you for clarifying. The connections overlapping the shapes in some cases is a known issue that is currently logged in our system for further investigation. Since this seems to be a problem that more and more users encounter, I will escalate the issue and hopefully it will be resolved for the service pack.

    Regards,
    Daniel
    Telerik
     
    Join us on our journey to create the world's most complete HTML 5 UI Framework - download Kendo UI now!
     
  6. Ken
    Ken avatar
    6 posts
    Member since:
    Aug 2014

    Posted 26 Mar 2015 in reply to Daniel Link to this post

    Thank you for the response.  What is the typical cycle of a service pack?  Are those the once a quarter releases or do they come out monthly?  

    I have a project with a large client that will be using this tool and need to make a decision on how to proceed.   As of now, this issue will cause major concern for our client.

    Any rough timeline estimates would be very helpful to us in making that decision.

     
  7. Daniel
    Admin
    Daniel avatar
    2117 posts

    Posted 30 Mar 2015 Link to this post

    Hello Ken,

    The service pack is scheduled for the end of April. 

    Regards,
    Daniel
    Telerik
     
    Join us on our journey to create the world's most complete HTML 5 UI Framework - download Kendo UI now!
     
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