Slider movement causing random GetClientRects Errors

3 posts, 0 answers
  1. Adam Beal
    Adam Beal avatar
    4 posts
    Member since:
    Jul 2009

    Posted 14 Jul 2009 Link to this post

    I have a slider inside of an update panel and at random times when changing the values I get a GetClientRects error. I tried putting the following code after the </form> and after the scriptmanager tags and it doesn't trap this i when living in either spot:



    <script type="text/javascript" language="javascript">



    var oldDomEvent = Sys.UI.DomEvent;


    Sys.UI.DomEvent =

    function(rawEvent) { if (rawEvent.srcElement && typeof (rawEvent.srcElement.getClientRects) == "undefined") return; var evt = new oldDomEvent(rawEvent); for (var o in evt) this[o] = evt[o]; }



    for (var o in oldDomEvent)


    Sys.UI.DomEvent[o] = oldDomEvent[o];






    Any ideas?


  2. Adam Beal
    Adam Beal avatar
    4 posts
    Member since:
    Jul 2009

    Posted 14 Jul 2009 Link to this post

    A little more info on this issue. I have a RadToolTipManager which is outside of the update panel. Interestingly when I remove this control the GetClientRects error goes away:

    <telerik:RadToolTipManager ID="tipManager" runat="server" AutoTooltipify="true" Skin="Default" RelativeTo="Element" Position="TopLeft" ShowCallout="true" />

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  4. Tsvetie
    Tsvetie avatar
    1517 posts

    Posted 16 Jul 2009 Link to this post

    Hi Adam Beal,
    I was able to reproduce the problem with the following code only in IE, in case I move the mouse over the dragHandle of the RadSlider and quickly move the dragHandle before the tooltip for it shows:
    <asp:UpdatePanel ID="UpdatePanel1" runat="server"
            <telerik:RadSlider ID="RadSlider1" runat="server" AutoPostBack="true" OnValueChanged="RadSlider1_ValueChanged"
    <telerik:RadToolTipManager ID="tipManager" runat="server" AutoTooltipify="true" Skin="Default" 
        RelativeTo="Element" Position="TopLeft" ShowCallout="true" /> 

    The problem most probably is a result of the fact that the RadToolTip tries to show itself for the dragHandle, however, before that happens the dragHandle (which is part of the slider) is disposed.

    For the time being, I can offer you one of the following approaches:
    1. Set ShowCallout=false.
    2. Place the following code right after the RadToolTipManager definition:
      <script type="text/javascript"
      Telerik.Web.UI.RadToolTipManager.prototype._adjustCallout = function(){}; 
    3. Set AutoTooltipify="false" for the RadToolTip manager and use its TargetControls collection to add the ids of the controls you want tooltipified.
    All the best,
    the Telerik team

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