Show RadWindow titlebar

4 posts, 0 answers
  1. Sonia
    Sonia avatar
    90 posts
    Member since:
    Mar 2012

    Posted 16 Oct 2013 Link to this post

    Hi,

    After establishing Office2010Silver as the default theme for telerik components in the web.config
    <add key="Telerik.Skin" value="Office2010Silver" />

    The titlebar has disappeared on my radwindows
    I have tried to force it by setting VisibleTitlebar="true" but it has no effect.
    How can i solve this problem?

    Thank you,
    Sonia.
  2. Marin Bratanov
    Admin
    Marin Bratanov avatar
    3602 posts

    Posted 17 Oct 2013 Link to this post

    Hello Sonia,

    This is a strange issue that should not be occurring. Could you try another skin to see if the problem is isolated to the office2010Silver one? It seems to me that, for some reason, the image sprite that creates the titlebar of the radwindows does not load for this skin in your project. Also, it is possible that your project has simply hit the 31 stylesheet limit IE has, so this could be OK with other browsers.
    I would advise that you examine the following resources:
    - http://www.telerik.com/help/aspnet-ajax/window-troubleshooting-missing-borders-titlebar-and-commands.html
    - http://www.telerik.com/help/aspnet-ajax/introduction-web-resources-troubleshooting.html
    - http://blogs.telerik.com/blogs/07-03-27/debugging-asp-net-2-0-web-resources-decrypting-the-url-and-getting-the-resource-name.aspx

    If the problem is with that specific resource failing to load (monitoring the network traffic for broken requests and the last blog post can determine if this is the case) can mean that either something is breaking in the server, or that the skins assembly is somehow corrupt. Here is what I would suggest you try:
    - clear the ASP and browser caches, reset the IIS (or at least recycle the app pool), then fully load the page again (ctrl+f5 usually) and see if this fixes the problem
    - choose another of the gray-themed skins, e.g. Default, Silk
    - if not, try downloading the Skins assembly again from our site and replace the existing one with it
     - if all else fails - try the skins CDN we have so that these resources are not loaded from your server: http://www.telerik.com/help/aspnet-ajax/stylesheetmanager-cdn-support.html

    Regards,
    Marin Bratanov
    Telerik
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  4. Sonia
    Sonia avatar
    90 posts
    Member since:
    Mar 2012

    Posted 17 Oct 2013 Link to this post

    This behaviour is very strange,
    it is not due to ie 31 stylesheet limitation as the behaviour in other navigators (Google Chrome for instance) is the same.
    On the other hand, I have another different page that uses the radwindow and the titlebar is shown.
    I have captured the traffic and the webresource is loaded successfully
    WebResource.axd?d=qzqyJTiJnU1ZQi00NNEq1S-qpIFddL9TN1GVZpA9KOcrME1qljjcLZhxtHddBXU5QTsVdZXjhtCAQsTQBrZxAgZCU_W4Rn-LNdJKiGT89lAFhBQDIP40xS_coI-sVmCtCCD7MWsixywDw4PcjUzAg7DGz_lt_CSSiCOFydDsykMTEZ5XCdGpuYV-q7Jm-8V3VnXKlUGwWD27lOTqIAn6DQ2&t=635017188360000000

    I cannot understand which is the problem.
  5. Sonia
    Sonia avatar
    90 posts
    Member since:
    Mar 2012

    Posted 17 Oct 2013 Link to this post

    ups!

    i have discovered that the problem is because i was setting

     

    EnableEmbeddedSkins="false"

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