Safari bug?

4 posts, 0 answers
  1. Dave Durose
    Dave Durose avatar
    44 posts
    Member since:
    Jan 2008

    Posted 10 Apr 2008 Link to this post

    We just had a user report that he is unable to use the RadWindow.  He is using Safari 3.1 on a Mac running Mac OS X 10.4.  I was not able to reproduce the error myself, but he claims that when he clicks on the ImageButton that is supposed to open the window, nothing happens.  Are there any known issues with Window "Prometheus" and Mac Safari?  Here is the code in my aspx page:

    <asp:ImageButton ID="imgBtnRoles" runat="server" ImageUrl="/images/makeSelections.jpg" Width="128" Height="21" BorderWidth="0" BackColor="#a50021" />

    I should mention that this imagebutton is inside of an asp:UpdatePanel and I have a trigger set on the imagebutton as follows:


    <asp:AsyncPostBackTrigger ControlID="imgBtnRoles" />


    I also have a radwindowmanager on my aspx page:


    telerik:RadWindowManager ID="RadWindowManager1" runat="server"></telerik:RadWindowManager>

    Here is the code I am using in my aspx.vb file to create the radwindow:

    Protected Sub imgBtnRoles_Click(ByVal sender As Object, ByVal e As System.Web.UI.ImageClickEventArgs) Handles imgBtnRoles.Click

    'Create a new window and add it dynamically

    Dim newWindow As RadWindow = New RadWindow

    newWindow.ID =


    newWindow.NavigateUrl =


    newWindow.VisibleOnPageLoad =


    newWindow.Enabled =


    newWindow.Visible =


    newWindow.Width = 285

    newWindow.Height = 675

    newWindow.Behaviors = WindowBehaviors.Close

    newWindow.Skin =


    newWindow.OffsetElementID =


    newWindow.ReloadOnShow =


    newWindow.Modal =


    newWindow.OnClientClose =


    newWindow.VisibleStatusbar =


    'Add the newly created RadWindow to the RadWindowManager's collection


    End Sub

  2. Dave Durose
    Dave Durose avatar
    44 posts
    Member since:
    Jan 2008

    Posted 10 Apr 2008 Link to this post

    I should also mention that I am using the latest release of "Prometheus"
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  4. Georgi Tunev
    Georgi Tunev avatar
    7207 posts

    Posted 15 Apr 2008 Link to this post

    Hello Dave,

    I tried your code but was not able to reproduce the problem locally and you are the first to report such behavior. Unfortunately at this point I cannot tell what might be the reason for the problem, but I would suggest to create a different page and not to use a radWindow but to add with Ajax a standard control - a label with some text for example. Ask your customer to check this page as well and see if he or she would experience the same problem there. This could give us an idea where is the reason for the problem.

    Sincerely yours,
    Georgi Tunev
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center
  5. Didier
    Didier avatar
    13 posts
    Member since:
    Jan 2008

    Posted 27 May 2008 Link to this post

    We had a similar problem: a Master page with a ScriptManager + a RadAjaxPanel/RadAjaxLoadingPanel, and a page with a RadWindow. The RadWindow was not showing (or showing "randomly") when browsing the website with Safari 3. (it was fine with Firefox, IE 6, 7 and Opera 9.x)
    We've just installed the release 1515: it is working fine now.
    We have another web where various RadWindows are opened from inside a RadTabStrip: after having upgraded to the release 1515... it is working fine too.
    Thanks for this new release :-).
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