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RibbonBar in RadEditor reloads page

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RibbonBar
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Bryan
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Bryan asked on 05 Oct 2011, 03:55 AM
When I load a RadEditor on a page and set the toolbar to ribbon mode, the page is reloaded after all other resources load.

I have a simple website that demonstrates it.  I created a default Website project in VS2010 (.net 4) and put a simple page with only the editor on it. 

This is the page:
<%@ Page Language="C#" %>
 
<%@ Register assembly="Telerik.Web.UI" namespace="Telerik.Web.UI" tagprefix="telerik" %>
 
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
 
<script runat="server">
 
</script>
 
<head runat="server">
    <title></title>
</head>
<body>
    <form id="form1" runat="server">
    <div>
      <telerik:RadScriptManager ID="RadScriptManager1" runat="server">
      </telerik:RadScriptManager>
     
      <telerik:RadEditor ID="RadEditor1" Runat="server" ToolbarMode="RibbonBar">
      </telerik:RadEditor>
     
    </div>
    </form>
</body>
</html>


This is the log from fiddler (i've bolded the requests to the page):

GET http://localhost:54342/WebSite1/WebResource.axd?d=OD1l_xmfOmVY9FyF0plxjBWzTB-uOBDk-H6lFyMIhw6_zj-Ab4FJlo-8QzX1aCjCjDDPZQTgi83U50y5Olp9jTWE9e6piGxw_pu_-0A8iu-8FEUGAuQHkkNBFZnXvuNcQCUw4XdprFo1pzMtDN1mntZi1srlAa-lbVoKMNIBLUnlilZgCDXAGEJdB5j7HQXj0&t=634459980520000000
200 OK (image/gif)
 
GET http://localhost:54342/WebSite1/Default2.aspx
200 OK (text/html)
 
GET http://localhost:54342/WebSite1/WebResource.axd?d=EBOMX2yC5wHqhLKZz2MS392EHe5F5mmAnkF2wQC68w9Ihg-fDMwhv2fGbrU4IZHRce1zQWexdNvKCukOWYrN-TYaw2r13FvhbeYpIlHmA5CyhvQnkfmzffUb1pfBS--DeVycfPu2C6A4u7HbBfvtHw2&t=634459980520000000
200 OK (text/css)
 
GET http://localhost:54342/WebSite1/WebResource.axd?d=KeQPgqRBe01nM-n7Fn9JisRJwmcxervG5UvyfYah_fnqS413cwx8JusKE-6Z2QgnYNo9VAzqiUnN6tNf9rXe0BQkINdxoQZk4zZ4A6qdb0Y6PyPBO0O5cpoHjziHc-xnhG8ZR6w7y0-u20DifbQMaJug9K1nX4ohz3I8QmqoVLA1&t=634459980520000000
200 OK (text/css)
 
GET http://localhost:54342/WebSite1/WebResource.axd?d=vuZz5XZkbSPpQ8MNEgeIG2HMVsHYKOD_tSnU7u7MuvG9mdpD3-hk5q9IHraikPNosU-lDA1Oj-xGaSzE5--nFxYIUX0U1Y1TLZwXu9szZR2ohGjLzj_3Ujx28wGHhYNQz93ltXQdLtSftR2nxQVa2g2&t=634459980520000000
200 OK (text/css)
 
GET http://localhost:54342/WebSite1/WebResource.axd?d=7t2kSD67M4WdR_N-bC5aP33pVkTuaMOyIUwGo9t6hPRkzVrcEk9BgqDX49CYvaITz-EHR4XKbhwwAr6Dr7CKQtU6TH38oh2RjjWV07J6b2U9fyVIg_u7mYITFooiuz_nIy_xZOXk2hKxz3sUOV9tQ7agauNUXXonsetaPJnPHT41&t=634459980520000000
200 OK (text/css)
 
GET http://localhost:54342/WebSite1/WebResource.axd?d=QBvNsPRBB-BMk7UAXbB1TnSqva689HfQlNxZaF2LRHtz41DlCpWwMkVUD4FJ5IZLC30UGTgU0B6QQCaCW8XZHkG4FKuwXm2WnFuBnXxiJJMDQl9lb847k6K0lk66cDw9CF0FwhvLYTXiIIH5uySsT0pi7trYF0ndOwWhQG7LLUo1&t=634459980520000000
200 OK (text/css)
 
GET http://localhost:54342/WebSite1/WebResource.axd?d=4yk8LGWSJssAweeFTif-v1cJQ4WRxdrREzc98wNNX08P9h2qATxxYzIw6RJ_HQPhWlCL--fyPhQeutmeKWFB74kXCZ6ZLD4qmac8nVbMb817JzyxksF7f7xRh0vB4C9rk1gxS2gx7uxKCP6YfIM7Hg2&t=634459980520000000
200 OK (text/css)
 
GET http://localhost:54342/WebSite1/WebResource.axd?d=NrRSW8-jwz2aTCVUnnvGP22M5lMxWGkMpfLwWfV3VRRFEDk2COQKGu_AAgZ3UmwAwHG5xjE_x6wDoirkFF4cUnf-ijEa60PL6rY73LHXAoAGvmk6XYlES1r-icNQ3NhxdBXouDrXn-0SHomLOXAQlXfXRlHhXhEy2PXeCR8f_Aw1&t=634459980520000000
200 OK (text/css)
 
GET http://localhost:54342/WebSite1/WebResource.axd?d=yc4GP9Lr_reQjs3anI2DhY5JKTMUVyLrhYY4w16uj493zPkuQseh8ra040f-jXz4xNZxzZVYDcRwn1OW5t7urS2ciPBkQyC_-qqZz_XdjYI1&t=634516631326038000
200 OK (application/x-javascript)
 
GET http://localhost:54342/WebSite1/Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=RadScriptManager1_TSM&compress=1&_TSM_CombinedScripts_=%3b%3bSystem.Web.Extensions%2c+Version%3d4.0.0.0%2c+Culture%3dneutral%2c+PublicKeyToken%3d31bf3856ad364e35%3aen-US%3ae71d0a15-7471-4384-9905-78bdf2047cba%3aea597d4b%3ab25378d2%3bTelerik.Web.UI%2c+Version%3d2011.2.712.40%2c+Culture%3dneutral%2c+PublicKeyToken%3d121fae78165ba3d4%3aen-US%3adb70bfda-5025-40e2-ae2f-653debb88509%3a16e4e7cd%3af7645509%3a24ee1bba%3a874f8ea2%3adc7e0bd%3a63b115ed%3a1569bb5f%3a1c565fc%3a8547b8b2%3a30f1f089%3af46195d3%3a19620875%3a490a9d4e%3aa675b4ab
200 OK (application/x-javascript)
 
GET http://localhost:54342/WebSite1/WebResource.axd?d=UHqSlPkSE8D7ktN0m5TuJLFZjJIMBZBire2iONj6fwuf8e33Zm484irbsQgPNtJH4P-WfcwvJQTkabOWFabJNNTbMh5s-KeUBP9sumy7rFazuLHTL93PEPvxaapoOo0mWz3K6SdpWZBfUJEdg2RJgZBp9vY03y3I3eFXY1UPdzUG6jVkJYAEztjhrTN8w-vW0&t=634459980520000000
200 OK (image/png)
 
GET http://localhost:54342/WebSite1/WebResource.axd?d=-LJtVS9M2Qqhhtc8DrglJp3SkA7ghV5l4iNaigp0rS0ybSACQKoJLecSzZOeLZ1jZvZmpIrfnZxuzIVVbvBSXU-GHcnLuUbE2Ww8NSkqTCp1jvz5r8Gy8Wur49ezEPTkmVpyVYjrwArp7d06kFcBWPo4opt-3tP4hM4SWnPvBYc1&t=634459980520000000
200 OK (image/png)
 
GET http://localhost:54342/WebSite1/WebResource.axd?d=UI8bnCm8XYpaKJUQcfIBn4i7ZNengZ4D86MirI9b_7Dte55go8a3HrjPv1SJ58_rlkcZrim3tI8D31JkvAx5ZB3LNTYvPDS23R2HBAQiMkgRo-bWBUzvTtZT2mjB-23tKHF7wGaeKrnONNTnHlYJCpGOSCnn2K3m7ltxHWTegiU1&t=634459980520000000
200 OK (image/png)
 
GET http://localhost:54342/WebSite1/WebResource.axd?d=H0kZ-9ODGkHOwdeuyUo5YOoH-6I9XYn24zfJnP7NnS9asazZ-EGqxWwC6lQ5uakzNgzQdOWjzgxmClZN2iJI8ZF5SXnV8qhApMdzv0YleW5W8trGT3uOXUbzzevf3awVu-vsl9portO_Q7bwAbuG7wqohbuSlI93TS24SOqggnk1&t=634459980520000000
200 OK (image/png)
 
GET http://localhost:54342/WebSite1/WebResource.axd?d=DAW4dWJ17yTVWP3uH5LqB5csbFMN8urSN9HmN23csEf7w9t_h7R7o56Crhdih3o2LXrb7vPo2WC3g0qx3QhWcsTkrvDPqcVl9BVuY-dZgjO7dK5cWvqvlQ0ko5sgU9aNXdYR7Ak7dOQvyj_749vqtgadlajbLHljAtn8AVtxtfaUHpI6YjSNzH22QWdrAyPo0&t=634459980520000000
200 OK (image/png)
 
GET http://localhost:54342/WebSite1/WebResource.axd?d=cFk1UuU3-B7HHWb91HrbEt9kL-orAsryNCotk6OvOTMmp5dTAmdmLEcavvX89ImOT8HhWxCAnQyIoR0nEiaAxe1C5_9Y18Lxl641qj7A4XOcarigMa1pB1u1twPjK4hzgZ57RfQBStmXzmyRO_umu-jDa8XuNQYFhVbDJobGWGw1&t=634459980520000000
200 OK (image/gif)
 
GET http://localhost:54342/WebSite1/WebResource.axd?d=i5GlqYIJASeLJjuZbnxYqfYxH81gR44zzOSMT9FPjS-CEzYmFjrRCiTLq6M9Fr174x5Hgwu9Hm8fdXd5V0ZwS4i_NQdylxqTFaCw4bp0Sq3Qvm4axhPPSdyhXJtDWThOaK80nHarE_UMmu_MB17Gi-iMIo-s1MECZN0hmJ4KklU1&t=634459980520000000
200 OK (text/css)
 
GET http://localhost:54342/WebSite1/WebResource.axd?d=YR3dsbQ7CFnxcVMNfFn2junvXa4PE5WrvQL4cBpm0gdxtieOhzrmgGR65Z3HapgYeYKw3E8Yupwp1Xca9WDv21X8HlMRqBmeqdnLVJJVOADSiDLuRcCFklaQYCQec_HiPDlHeW7c6vR5HFh6WtEQcohbeXxDqy_vHHHNimHkNNc1&t=634459980520000000
200 OK (image/gif)
 
GET http://localhost:54342/WebSite1/Default2.aspx
200 OK (text/html)

I've verified that no other request to that page is being made.  If I take the ribbon out, it works fine.

Thanks for your help.

7 Answers, 1 is accepted

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Rumen
Telerik team
answered on 07 Oct 2011, 02:01 PM
Hello Bryan,

I tried to reproduce the problem in IE9 and Firefox 7 but without success. Could you please see my test in the following video http://screencast.com/t/qIUgAXCpIvI7 and let me know what I am missing?

Best wishes,
Rumen
the Telerik team
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0
Bryan
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answered on 07 Oct 2011, 02:37 PM
I see what you mean.  I just retested it and realized that it is only happening in Chrome and Safari.
0
Rumen
Telerik team
answered on 10 Oct 2011, 03:23 PM
Hi Bryan,

Thank you for the additional information.

I notified our RadRibbonbar developers and they will fix the problem. We do appreciate your feedback and I updated your Telerik points.

All the best,
Rumen
the Telerik team
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now
0
Stuart Johnstone
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answered on 28 Oct 2011, 05:29 PM

Hey,

Is there any update on this I’m also facing the same problem on Chrome?

Thanks

Stuart

0
Nikolay Tsenkov
Telerik team
answered on 31 Oct 2011, 12:44 PM
Hello Stuart,

I am happy to notify you, that we have managed to fix the problem.

You will be able to get the change in the next latest internal build (should be out by Thursday, this week), or by getting the Q3 2011 (the upcoming major release of RadControls for ASP.NET AJAX).

Regards,
Nikolay Tsenkov
the Telerik team
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now
0
Mahesh
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answered on 06 Feb 2012, 02:40 PM
Hello Nikolay,

I am facing same issue while showing RadEditor within popup.

Please find attached screenshot for the same. I am trying to load Radeditor from RadGrid.

Thanks,
Mahesh
0
Rumen
Telerik team
answered on 07 Feb 2012, 05:29 PM
Hi,

Under which browser do you experience this problem? If the problem is reproducible in IE only, put  RadStyleSheetManager on the page and test again.

If the problem is reproduced in all browsers, isolate it in a simple working project and send it for examination via a support ticket.

Best regards,
Rumen
the Telerik team
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Bryan
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Rumen
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Bryan
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Stuart Johnstone
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Nikolay Tsenkov
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Mahesh
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