RadWindows border not coming properly

6 posts, 0 answers
  1. ankur
    ankur avatar
    5 posts
    Member since:
    Apr 2015

    Posted 05 Jun 2015 Link to this post

    hi,

     I am using radwindow but when it opens then some part of border is not visible.

     As you can see attached image in which "Search" radwindow is opened but its bottom-right-corner border is invisible.

    Behind the "Search" radwindow there is light blue colored editor, its basically IBM Daeja Viewone plug-in.

    If i move this "Search" radwindow away from DaejaViewone then border appears.

    Also when i set "ShowContentDuringLoad" property "true" then also border appears even if radwindow opens over DaejaViewone.

     

    So please provide me the solution for getting visible radwindow border over Daeja Viewone.

  2. Marin Bratanov
    Admin
    Marin Bratanov avatar
    3595 posts

    Posted 08 Jun 2015 Link to this post

    Hello,

    It seems that this plugin is part of the browser, not the web page, so to show HTML content (like a RadWindow) on top of it, you need to have an iframe, as only non-transparent iframes can be placed above such content (PDFs, Plugins, activeX controls, Java applets): http://www.telerik.com/support/kb/aspnet-ajax/window/details/control-is-shown-behind-a-heavy-weight-object-(pdf-flash-activex-etc). To add such an iframe for RadWindow, simply set its Overlay property to true.

    Regards,

    Marin Bratanov
    Telerik
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  4. ankur
    ankur avatar
    5 posts
    Member since:
    Apr 2015

    Posted 08 Jun 2015 Link to this post

    Hi,

    Thanks for replying.

    I made changes as you suggested like using Overlay property , but it did not work.

    One thing i missed when i posted this issue like this issue was not coming when i use IE8 or IE11.

    Now currently i am opening website in IE11 but emulating as IE8(using X-UA-Compatible mode to IE8 in master page/refer attached image) then this issue is coming.

     So when i set the height of parent table/iframe(refer image) to 450px then border appears.

     So i should set height to 450px using jquery or there are other better ways to solve it.

     

     

  5. Marin Bratanov
    Admin
    Marin Bratanov avatar
    3595 posts

    Posted 08 Jun 2015 Link to this post

    Hello,

    I am attaching here an image that shows where the overlay iframe renders. It is a node adjacent to the RadWindow node. The one in your screenshot is the iframe that holds the page you have pointed the RadWindow to. Since it is also an iframe, it can show up above the heavyweight content, but it is not below the RadWindow borders.

    Regards,

    Marin Bratanov
    Telerik
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
  6. ankur
    ankur avatar
    5 posts
    Member since:
    Apr 2015

    Posted 08 Jun 2015 Link to this post

    Hi,

    I attached the image which shows the iframe (for radwindow borders) as you mentioned.

    Border is still missing.

     

  7. Marin Bratanov
    Admin
    Marin Bratanov avatar
    3595 posts

    Posted 08 Jun 2015 Link to this post

    Hi,

    Where the iframe is present, the border is also shown (see the right-hand side below the blue rectangle IE renders). The issue is that it is not as tall as the RadWindow popup element itself. I am not aware of reasons for such an issue and I can only advise the following:

    • upgrade to the latest version to see if this helps (Q2 2015 BETA at the time of writing)
    • make sure no custom CSS or scripts interfere with the RadWindow in order to change its dimensions
    • try the Lightweight render mode of the control
    • simplify the logic you have for opening/resizing it to see if there are API calls that cause the problem. For example, using set_width() or set_height() instead of setSize(), or direct modification of the popup element size


    Regards,

    Marin Bratanov
    Telerik
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
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