RadUploadDropPanel doesn't allow drag or drop in IE 9

7 posts, 0 answers
  1. Radu
    Radu avatar
    3 posts
    Member since:
    Nov 2010

    Posted 07 Jun 2011 Link to this post

    Hello,

    I am trying to use RadUploadDropPanel and RadUpload for file uploading. It works fine in Firefox 4.0.1 and Chrome 11.0.696, allowing me to drag and drop files on the drop panel. But in IE 9.0.8112 this behaviour doesn't work, meaning that the events for DragEnter and DragLeave doesn't fire, neither the mouse cursor doesn't change to drag cursor. When dropping, the files can't be seen in the RadUpload control, as opposed with the other two browsers.

    The example on which I creted the application are based on the examples provided in http://demos.telerik.com/silverlight/#Upload/FirstLook. It is enough to try it in IE 9 and you'll be able to reproduce the forementioned bug.

    Looking forward to an answer,
    Radu
  2. Alex Fidanov
    Admin
    Alex Fidanov avatar
    636 posts

    Posted 09 Jun 2011 Link to this post

    Hi Radu,

    We received some notifications about this behavior, but still we cannot reproduce it on our end. I am using the same IE9 version and the dropped files are handled correctly every time. Could you please give us more details on your environment that could help us find what is causing this behavior? Thank you.

    All the best,
    Alex Fidanov
    the Telerik team
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  4. Radu
    Radu avatar
    3 posts
    Member since:
    Nov 2010

    Posted 09 Jun 2011 Link to this post

    Hi Alex,

    I noticed that it occurs only when I run as administrator. When running as normal user, it works fine.

    Cheers,
    Radu
  5. hwsoderlund
    hwsoderlund avatar
    419 posts
    Member since:
    Aug 2006

    Posted 10 Jun 2011 Link to this post

    Our team noticed this behaviour also, some time ago. I think it only happened when the debugger was attached.
  6. Tina Stancheva
    Admin
    Tina Stancheva avatar
    3298 posts

    Posted 14 Jun 2011 Link to this post

    Hello guys,

    Thank you for sharing this information, unfortunately we still cannot reproduce the issue on or side. If you manage to isolate it in a small sample and send it to us, we will be able to further investigate it.

    Also if you believe that we are missing something or you have additional feedback on the matter, we will highly appreciate it.

    Best wishes,
    Tina Stancheva
    the Telerik team
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  7. Scott
    Scott avatar
    43 posts
    Member since:
    Nov 2007

    Posted 15 Jul 2011 Link to this post

    I'm attempting to use this for the first time and I indeed notice the same thing in IE9.  I switched to FF5 and it works fine.  I've tried with and without the debugger and with compatibility mode turned on and off and I still can't drag into it with IE9.  If I can identify how to reproduce it, I will.

    Thanks,
    Scott
  8. Alex Fidanov
    Admin
    Alex Fidanov avatar
    636 posts

    Posted 20 Jul 2011 Link to this post

    Hello Scott,

    There is a forum thread on this issue with the same symptoms and some reasons why this might be happening. Do you think any of them are present in your setup/environment?

    Greetings,
    Alex Fidanov
    the Telerik team

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