Radtooltipmanager position problem

3 posts, 1 answers
  1. Meng
    Meng avatar
    57 posts
    Member since:
    Apr 2011

    Posted 14 Dec 2012 Link to this post

    Hi there,

    "The RadToolTip's designed behavior is to show always in the visible browser area. Therefore, when it should exceed the screen bounds it recalculates its coordinates and reposition."

    The above statement is not always true, please see the attached screenshot. When the tooltipmanager showing up, 80% of the time it does the reposition, but sometimes not, the bottom part of the tooltipmanager is hidden from the bottom of the screen, i need to scroll down to see the entire tooltip.

    Any suggestions?

  2. Answer
    Marin Bratanov
    Marin Bratanov avatar
    3564 posts

    Posted 17 Dec 2012 Link to this post

    Hi Meng,

    The following thread contains a lot of ideas on fixing such position/size related issues: http://www.telerik.com/community/forums/aspnet-ajax/tooltip/radtooltipmanager-issues-in-some-browsers.aspx. My replies on the second issue described in the thread contain the options (updateLocation(), _adjustCallout(), configuring the manager properly, several more complex JavaScript functions). The most likely reason for the behavior you experience is not having sufficient dimensions set in the manager's declaration, so the content expands the popup once it arrives.

    Kind regards,
    Marin Bratanov
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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  4. Meng
    Meng avatar
    57 posts
    Member since:
    Apr 2011

    Posted 17 Dec 2012 Link to this post

    Thanks for your reply, Marin. The issue was resolved after I added the following function:

    function RadToolTipManager_OnClientShow(sender, eventArgs) {
        setTimeout(function () {
        }, 500);
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