RadToolTipManager

6 posts, 0 answers
  1. Dip
    Dip avatar
    68 posts
    Member since:
    Jun 2008

    Posted 21 Aug 2009 Link to this post

    Hi,
    I kept a RadToolTipManager on a Master page..whereever I run aspx page i get this script slow message
    A script on this page is causing Internet Explorer to run slowly. If it continues to run, your computer may become unresponsive "  It took me a whole day to figure this out. i just removed it and now I stop getting this alert..

    Thanks,
    DIP
  2. Svetlina Anati
    Admin
    Svetlina Anati avatar
    2795 posts

    Posted 24 Aug 2009 Link to this post

    Hello Dip,

    The only thing I can think of that might be causing this problem is that you have really too many target controls or you do not clear the TargetControls collection when needed and you end up with adding and adding new target controls until they become too many. Make sure that you clear and update the TargetControls collection when needed. If you need further assistance, in order to be able to help  I will need a simple code which is fully runnable and reproduces the issue to examine what is going on locally.

    Sincerely yours,
    Svetlina
    the Telerik team

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  4. Dip
    Dip avatar
    68 posts
    Member since:
    Jun 2008

    Posted 24 Aug 2009 Link to this post

    Yes you are right ..I have a large no of control that I have to hook up. But the funny part is that I haven't even started hooking up the ToolTipManager to the controls yet unless ToolTipManager automatically hook up with the Grids(2 grid) and Asp control Dropdowns..I have only drag and drop the ToolTipManager on to the Master Page. Don't have any code to do anything yet.. Any suggestion?


    Thanks,
    DIP
  5. Svetlina Anati
    Admin
    Svetlina Anati avatar
    2795 posts

    Posted 27 Aug 2009 Link to this post

    Hi Dip,

    As far as I understand from your explanations, your page is tooltipified automatically by the RadToolTipManager. This functionality is turned on by explicit setting AutoTooltipify="true" for the version you have specified - v. 2009.1.402. However, if you are using an old version, this might happen without setting the property because it used to have default value true which was later changed to false. You can find more information about this fnctionality below:

    http://demos.telerik.com/aspnet-ajax/tooltip/examples/autotooltipify/defaultcs.aspx

    Straight to your particular question - you can easily determine which exact part of your page to be automatically tooltipified by setting the ToolTipZoneID property as explained below:

    http://demos.telerik.com/aspnet-ajax/tooltip/examples/tooltipzoneid/defaultcs.aspx

    In your case this will reduce the target controls and will solve the problem if this was the reason for it.

    Another option is to turn off the autotooltipifing functionality and to manually add the desired targets in the TargetControls collection as demonstrated here:

    http://demos.telerik.com/aspnet-ajax/tooltip/examples/loadondemand/defaultcs.aspx

    I hope that the provided explanations and resources are helpful, let me know how it goes.

    Greetings,
    Svetlina
    the Telerik team

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  6. Dip
    Dip avatar
    68 posts
    Member since:
    Jun 2008

    Posted 10 Sep 2009 Link to this post

    I tried all the possible suggestion you suggested. Didn't do the trick. I also made sure that  there isn't AutoTooltiify.
     Before I could only reproduce few times here and there, but I found a way to reprouce everytime special where paging on the grid.
    the funny thing is I just drag and drop the RadToolTipManager on the master page, that is all. I  haven't even hooked up event to it yet. For the past two weeks I have been trying to resolve this problem ..Still no luck!!! Any more idea .
    I do use RadAjaxMananger and RadWindowManager on master page don't know if it matter?

    thanks,
    DIP 
  7. Svetlina Anati
    Admin
    Svetlina Anati avatar
    2795 posts

    Posted 15 Sep 2009 Link to this post

    Hello Dip,

    The only possible reasons could be the following ones:

    1. You are using an older version then specified and the AutoToolTipify default value is true there - I already assumed this but you did not confirm whether this si teh case and what is your version. To test this, just set explicitly AutoToolTipify="false" and test again.
    2. There is another RadToolTipmanager on the resultant page, e.g coming from a content page or a user control and it tooltipifies all, not the manager on the master.
    3. I also did not get any feedback from you whether you have tried my suggestion about the ToolTipZoneID.

    Please let me know what are the results of the suggested tests.


    Best wishes,
    Svetlina
    the Telerik team

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    Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
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