RADTooltip showing Security alert when deployed in HTTPS environment

3 posts, 0 answers
  1. Lakshmi Satish Maddela
    Lakshmi Satish Maddela avatar
    5 posts
    Member since:
    Jun 2008

    Posted 21 Jun 2010 Link to this post

    We are using RADTooltip to show a modal message in our pages. Following is the tooltip definition

    <telerik:RadToolTip ID="infoFlash" runat="server" EnableEmbeddedSkins="false" Modal="true"
        ShowCallout="false" Position="Center" ManualClose="true" RelativeTo="BrowserWindow" OnClientShow="SetHideTimeOut"
        <div id="divBody" class="divInfoFlashBody">
            <div id="divInfoImage" class="leftAlignElement divInfoSuccessImage" style="background-image:url(<%= GetImagePath(ImageType.Success) %>)">
            <div id="textBox" class='rightAlignElement divInfoText resultMessage FontColor3'

    We are opening the tooltip using Show() method on serverside. We also use clientside Show() method. This is working fine in regular environments. But when we deploy this in a HTTPS environment, it shows security warning message when the tooltip is about to show. We have observed this in IE6, 7, 8.

    We are using Telerik webcontrols version 2008.2.1001.35.

    Any thoughts on this?
  2. Svetlina Anati
    Svetlina Anati avatar
    2795 posts

    Posted 23 Jun 2010 Link to this post

    Hi Lakshmi Satish Maddela,

    This behavior is the expected one in case the page is under https and the image you show is under http and this is the way the browser works. Would you please check this out and if my assumption is correct, run the image under https and test again? If this is not the case, please provide a live url where we can examine the problem and we will do our best to help!

    Kind regards,
    the Telerik team
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  4. Lakshmi Satish Maddela
    Lakshmi Satish Maddela avatar
    5 posts
    Member since:
    Jun 2008

    Posted 23 Jun 2010 Link to this post

    The image was under https. Fiddler was also showing the request as HTTPS. When i changed the image display from a backgroundimage to an Image control, it worked. The same pattern (Background image with the same method call to get the image) is working in RADConfirm template.

    Fixed my issue but still wondering about the root cause of the issue.
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