RadSchedule Export to PDF Image Missing

8 posts, 0 answers
  1. Alan Wang
    Alan Wang avatar
    40 posts
    Member since:
    Jul 2012

    Posted 05 Mar 2012 Link to this post

    Hi,

    In my RadScheduler, I have AppointmentTemplate as following:

    <AppointmentTemplate>         
              <asp:HyperLink ID="lnkCase" runat="server" ImageUrl="~/Images/ViewCase_16.jpeg"></asp:HyperLink>
              <%# Eval("Subject")%>
            </AppointmentTemplate>

    When I try to export the scheduler into PDF, the image is missing and skin(looking feel) is also missing.

    Please help!

    Alan
  2. Helen
    Admin
    Helen avatar
    1052 posts

    Posted 05 Mar 2012 Link to this post

    Hi Alan,

    What is the exact browser that you use? Note that the "pdf export" has some limitations under IE6:

    http://www.telerik.com/help/aspnet-ajax/scheduler-export-to-pdf.html


    Regards,
    Helen
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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  4. Alan Wang
    Alan Wang avatar
    40 posts
    Member since:
    Jul 2012

    Posted 05 Mar 2012 Link to this post

    I am using IE 8.

    Thanks!
    Alan
  5. Helen
    Admin
    Helen avatar
    1052 posts

    Posted 07 Mar 2012 Link to this post

    Hello Alan,

    Are you using a custom skin?

    Otherwise we verified the issue with missing image in the AppointmentTemplate. I logged it to our bug tracking system for further investigation, but i cannot give you an exact time frame when it will be fixed.


    Regards,
    Helen
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
  6. Alan Wang
    Alan Wang avatar
    40 posts
    Member since:
    Jul 2012

    Posted 07 Mar 2012 Link to this post

    Hi Helen,

    FYI, I am using standard Telerik Skin for RadScheduler.

    Alan
  7. Helen
    Admin
    Helen avatar
    1052 posts

    Posted 12 Mar 2012 Link to this post

    Hello Alan,

    Thank you for the additional details. The skin issue is really strange. Do you reproduce it at our online examples?


    Kind regards,
    Helen
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
  8. Cédric
    Cédric avatar
    1 posts
    Member since:
    Aug 2012

    Posted 04 Dec 2013 Link to this post

    Hello Helen,

    Could you tell me if the bug with the missing image when exporting the scheduler to PDF is always in your bug tracking system?

    Is it present in the Public Issue Tracker? I can't find it and I would like to follow it.

    Thanks!

    Regards,
    Cédric.
  9. Helen
    Admin
    Helen avatar
    1052 posts

    Posted 09 Dec 2013 Link to this post

    Hi,

    We improved scheduler PDF export with the latest SP(Q3 2013 SP1-version 2013.3.1114).
    The problem with missing image is fixed too. Please refer to our help files for details:

    http://www.telerik.com/help/aspnet-ajax/scheduler-pdfexport-stylesheets.html


    Regards,
    Helen
    Telerik
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to the blog feed now.
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