RadProgress not appearing for large files only.

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4 posts, 0 answers
  1. Tim
    Tim avatar
    3 posts
    Member since:
    Jul 2010

    Posted 08 Nov 2011 Link to this post

    I have a RadUpload configured with RadProgroess, everything works just fine in development and I can upload files up to 100MB (my limit) and the progress bar appears as it should.

    However in production (IIS7) when uploading any files large than around 30MB the progress area does not appear at all?

    Any advice would be appreciated.
  2. Shinu
    Shinu avatar
    17764 posts
    Member since:
    Mar 2007

    Posted 08 Nov 2011 Link to this post

    Hello Tim,

    Please make sure that you have registered the RadUploadHttpHandler and the RadUploadHttpModule in the web.config. Check the following help documentation which explains more about this.
    RadProgressArea Configuration.

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  4. Tim
    Tim avatar
    3 posts
    Member since:
    Jul 2010

    Posted 09 Nov 2011 Link to this post

    I can confirm that my web.config for both development and IIS7 are configured correctly. Just to be clear, the RadProgress appears on both development and production. It is when I attempt to upload files more than about 30MB in production that the RadProgress area does not appear?
  5. Genady Sergeev
    Genady Sergeev avatar
    1595 posts

    Posted 14 Nov 2011 Link to this post

    Hi Tim,

    First, make sure that you have allowed for large files upload in the web.config both in the IIS6 and the IIS7 section. Details how to do it can be found here. If this does not help, please paste your web.config here with any usernames/passwords removed and we will take a look.

    Genady Sergeev
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now
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