RadOpen Doesn't Fire

[Mohmed]

I have to call a popup window using radopen. i did it a lot in the same project and it works fine also i did it in the same page and it works fine too but when i using radtoolbar something happens and the radopen doesn't fire and put # at the end of URL .
here's my code :

<telerik:RadToolBar ID="GridToolBar" OnClientButtonClicking="clickHandler" dir="<%$ Resources: Main,Dir %>"
               OnButtonClick="GridToolBar_OnClick" runat="server" Width="100%">
               <Items>
                   <telerik:RadToolBarButton ToolTip="<%$ Resources: Main,ExportToExcel  %>"
                       runat="server" Value="Excel" ImageUrl="<%$ Resources:Image, Excel%>">
                   </telerik:RadToolBarButton>
                   <telerik:RadToolBarButton ToolTip="<%$ Resources: Main,ExportToExcelML  %>"
                       runat="server" Value="ExcelML" ImageUrl="<%$ Resources:Image, ExcelML%>">
                   </telerik:RadToolBarButton>
                   <telerik:RadToolBarButton ToolTip="<%$ Resources: Main,ExportToWord %>"
                       runat="server" Value="Word" ImageUrl="<%$ Resources:Image, Word%>">
                   </telerik:RadToolBarButton>
                   <telerik:RadToolBarButton ToolTip="<%$ Resources: Main,ExportToCSV  %>"
                       runat="server" Value="CSV" ImageUrl="<%$ Resources:Image, CSV%>">
                   </telerik:RadToolBarButton>
                   <telerik:RadToolBarButton ToolTip="<%$ Resources: Main,ExportToPDF %>"
                       runat="server" Value="PDF" ImageUrl="<%$ Resources:Image, PDF%>">
                   </telerik:RadToolBarButton>
                   <telerik:RadToolBarButton ToolTip="<%$ Resources: Main,AddExistingUser %>" CssClass="<%$ Resources: Main,ToolbarButtonAlignment %>"
                       runat="server" Value="AddUser" ImageUrl="<%$ Resources:Image, RegisterUser%>" >
                   </telerik:RadToolBarButton>
               </Items>
           </telerik:RadToolBar>

  
the last button should show a popup window using radopen. i used the javascript function calld clickhandler and here's the function :

function clickHandler(sender, eventArgs) {

            if (eventArgs.get_item().get_value() == "AddUser") {
alert("Welcome");

                radopen("Page_Popup.aspx", "RW");

                return false;

            }

        }

and RadWindow Manager is :

<telerik:RadWindowManager ID="RWM" runat="server">
                <Windows>
                    <telerik:RadWindow ID="RW" runat="server" Width="600px" Height="330px" Behaviors="Close, Move, Minimize, Pin, Reload"
                        ShowContentDuringLoad="false">
                    </telerik:RadWindow>
                </Windows>
            </telerik:RadWindowManager>

be informed that the alert message welcome is appeared to me.
and when i replace radopen with window.open it opens a new window.

thanks in advance
 

[Ianko]

Hello Mohmed,

I tried to reproduce the problem on my end, but to no avail. The radopen() method worked as expected.

Please review this screencast and let me know if I am missing something important that could lead to the problematic behavior. This is the setup I used for the test process, you can further examine if there are important deference:

<telerik:RadWindowManager ID="RWM" runat="server">
    <Windows>
        <telerik:RadWindow ID="RW" runat="server" Width="600px"
            Height="330px" Behaviors="Close, Move, Minimize, Pin, Reload"
            ShowContentDuringLoad="false">
        </telerik:RadWindow>
    </Windows>
</telerik:RadWindowManager>

<telerik:RadToolBar ID="GridToolBar" OnClientButtonClicking="clickHandler" runat="server">
    <Items>
        <telerik:RadToolBarButton runat="server" Value="Excel" Text="Excel">
        </telerik:RadToolBarButton>
        <telerik:RadToolBarButton runat="server" Value="ExcelML" Text="ExcelML">
        </telerik:RadToolBarButton>
        <telerik:RadToolBarButton runat="server" Value="Word" Text="Word">
        </telerik:RadToolBarButton>
        <telerik:RadToolBarButton runat="server" Value="CSV" Text="CSV">
        </telerik:RadToolBarButton>
        <telerik:RadToolBarButton runat="server" Value="PDF" Text="PDF">
        </telerik:RadToolBarButton>
        <telerik:RadToolBarButton runat="server" Value="AddUser" Text="AddUser">
        </telerik:RadToolBarButton>
    </Items>
</telerik:RadToolBar>

<script type="text/javascript">

    function clickHandler(sender, eventArgs) {
        if (eventArgs.get_item().get_value() == "AddUser") {
            alert("Welcome");
            radopen("Page_Popup.aspx", "RW");
            return false;
        }
    }

</script>

If you still have difficulties wit this issue, please get back to me with the following information:

• Are there any JS errors in the console, when the problem appears?
• Can you verify that the used RadControls version is 2013.3.1114?
• Are there any further customization done, that could affect the RadWindow's or RadToolbar's behavior?

Regards,
Ianko
Telerik

[Mohmed]

Dear lanko,

Thanks a lot for you interest.

yes i got this error in JS :

Uncaught TypeError: Cannot call method 'open' of undefined Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=RadScriptManager1_TSM&compress=1&_TSM_CombinedScri…:19042
window.radopen Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=RadScriptManager1_TSM&compress=1&_TSM_CombinedScri…:19042
clickHandler AccessManagement.aspx:89
(anonymous function) Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=RadScriptManager1_TSM&compress=1&_TSM_CombinedScri…:6
Telerik.Web.UI.RadWebControl.raiseEvent Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=RadScriptManager1_TSM&compress=1&_TSM_CombinedScri…:846
b.RadToolBar._raiseCancelEvent Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=RadScriptManager1_TSM&compress=1&_TSM_CombinedScri…:5517
Telerik.Web.UI.RadToolBarButton._doClick Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=RadScriptManager1_TSM&compress=1&_TSM_CombinedScri…:6327
Telerik.Web.UI.RadToolBarButton._onClick Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=RadScriptManager1_TSM&compress=1&_TSM_CombinedScri…:6335
b.RadToolBar._onItemEvent Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=RadScriptManager1_TSM&compress=1&_TSM_CombinedScri…:5471
b.RadToolBar._onItemClick Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=RadScriptManager1_TSM&compress=1&_TSM_CombinedScri…:5456
Telerik.Web.UI.EventMap._onDomEvent Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=RadScriptManager1_TSM&compress=1&_TSM_CombinedScri…:3519
(anonymous function) Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=RadScriptManager1_TSM&compress=1&_TSM_CombinedScri…:6
b Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=RadScriptManager1_TSM&compress=1&_TSM_CombinedScri…:445

 

[Mohmed]

thanks a lot.

it is solved now . there was another java script error in the page makes conflict.