RadGrid scrollbar freezes/hangs in IE11

5 posts, 0 answers
  1. Alok
    Alok avatar
    39 posts
    Member since:
    Feb 2009

    Posted 04 Jun 2015 Link to this post

    Hello,

     I have used RadGrid in my project. I have noticed that RadGrid freezes/hangs when the page size is changed. If I click on anywhere inside the page and then use the RadGrid scrollbar it works.

    Please note this is an IE11 specific issue.

     Please suggest

    ~P

  2. Pavlina
    Admin
    Pavlina avatar
    6084 posts

    Posted 08 Jun 2015 Link to this post

    Hi,

    The provided information is insufficient for us to determine what is causing the problem in IE 11 on your end. Could you paste some of your markup and code so that we get better idea of the scenario?

    Regards,
    Pavlina
    Telerik
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
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  4. upasana
    upasana avatar
    3 posts
    Member since:
    Nov 2015

    Posted 30 Nov 2015 in reply to Alok Link to this post

    Hi,

    I m facing the same issue on page size change the scroll got freeze/hangs.The page size is 50 then its not work properly on IE11.

     

     

     Thanks,

    Upasana

  5. upasana
    upasana avatar
    3 posts
    Member since:
    Nov 2015

    Posted 01 Dec 2015 Link to this post

    Hello Team, 

     Is some one from Telerik team available to comment with a working solution containing the workaround please?

     

    Thanks,

    Upasana

  6. Pavlina
    Admin
    Pavlina avatar
    6084 posts

    Posted 01 Dec 2015 Link to this post

    Hi,

    I tried to replicate the problem you are describing in our scrolling examples here, but to no avail:
    http://demos.telerik.com/aspnet-ajax/grid/examples/functionality/scrolling/scrolling/defaultcs.aspx
    http://demos.telerik.com/aspnet-ajax/grid/examples/columns-rows/columns/frozen-columns/defaultcs.aspx

    Give them a try and let us know what steps we should follow in order to observe the issue you are facing in IE11. Of course if you provide the problematic code which will allow us to observe the scrollbar hangs would be great.

    Regards,
    Pavlina
    Telerik
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
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