Jerry Jansen
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Jerry Jansen
asked on 08 Aug 2008, 10:55 PM
I am trying to get radEditor for ajax, latest release, to work in DotNetNuke 4.8.4. The editor installs, activates, and comes up ok but the toolbars are blank. You can hover over the toolbar and the tooltip appears and you can click on the blank spot and that action performs. I tried the hyperlink and the dialog box appears but the background is transparent. I tried in IE 7, IE 8 beta and Firefox 3 with the same results. Tried clearing the caches with same result. Any ideas?
3 Answers, 1 is accepted
0
Hi Jerry,
Thank you for the provided details, but unfortunately they are not sufficient for us to determine what the exact reason for the problem might be. Could you please open a support ticket and send us some screenshots that demonstrate the problem? We will review them and do our best to provide a solution.
In addition, what is the exact version of RadEditor for DNN that you are using?
Sincerely,
George
the Telerik team
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Thank you for the provided details, but unfortunately they are not sufficient for us to determine what the exact reason for the problem might be. Could you please open a support ticket and send us some screenshots that demonstrate the problem? We will review them and do our best to provide a solution.
In addition, what is the exact version of RadEditor for DNN that you are using?
Sincerely,
George
the Telerik team
Check out Telerik Trainer, the state of the art learning tool for Telerik products.
0
Haja Mohideen
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answered on 21 Jul 2009, 03:47 AM
I am having the same problem.
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Hello,
A common reason for skin problems in DNN is some global CSS that overrides the editor styles and breaks the toolbar images. Please review the styles in your DotNetNuke site (DNN skin, container) and see if any global span, a, li element styles are the cause for problem. You can also send us a live URL (if available) or your DNN skin and container files, so we can test them from here.
Regards,
Lini
the Telerik team
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Check out the tips for optimizing your support resource searches.
A common reason for skin problems in DNN is some global CSS that overrides the editor styles and breaks the toolbar images. Please review the styles in your DotNetNuke site (DNN skin, container) and see if any global span, a, li element styles are the cause for problem. You can also send us a live URL (if available) or your DNN skin and container files, so we can test them from here.
Regards,
Lini
the Telerik team
Instantly find answers to your questions on the new Telerik Support Portal.
Check out the tips for optimizing your support resource searches.