RadAysncUpload working in FireFox but not in IE7

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  1. Fim
    Fim avatar
    11 posts
    Member since:
    Oct 2012

    Posted 14 Dec 2012 Link to this post

    Hi,

    RadAsyncUpload is working allright in IE 7 when the application is run locally but on deploying the same to the server, the file upload doesnot work in IE7 but does work in FireFox. In IE 7, It seems stuck and after a few mintues gives the red symbol indicating a failure.
    Can any one please shed some light on this ?
    thanks in advance. \

    An update: it does not work in IE 8 also; I am also not seeing any error on using OnClientFileUploadFailed. OnClientFileUploading returns the message alert given in javascript. After that it just stays with the orange ball blinking. it never goes to the next event and never fails .
    Also i have made sure that the app pool user has write permissions to the app_data/RadUploadTemp
    Please help.

  2. Kate
    Admin
    Kate avatar
    1898 posts

    Posted 17 Dec 2012 Link to this post

    Hi Fim,

    The issue that you describe is very strange indeed. Can you please provide a very simplified runnable project that we can test locally and determine what is causing the issue that you get? Can you also check if there are any exceptions on the page that might be causing the improper behavior? Meanwhile I would suggest that you take a look at the following help article - Troubleshooting. You can also try setting the DisablePlugins property to "true" to verify it the exception is not caused by the any of the modules.

    Regards,
    Kate
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
  3. UI for ASP.NET Ajax is Ready for VS 2017
  4. Fim
    Fim avatar
    11 posts
    Member since:
    Oct 2012

    Posted 17 Dec 2012 Link to this post

    Thank you Kate
    I installed Silverlight and RadAysncUpload did start working.  But i do not understand that since locally it was working without the Silverlight. (i understood that IFrame will be used in the absence of Silverlight).  
    I am not sure what the difference is, if the application is deployed on a server. Could you please explain that ?

    Thanks in advance 
  5. Kate
    Admin
    Kate avatar
    1898 posts

    Posted 18 Dec 2012 Link to this post

    Hi Fim,

    From the provided information it is hard to determine what was causing your issue. It could be an issue with the Flash module that is used in case no Silverlight is installed (IFrame is used if you do not have neither silverlight nor Flash installed in IE). Did setting the DisablePlugins to true helped resolve the issue? Please note also that if you are using the IFrame the maximum file size that you can upload is 4MB, thus, if you are using the IFrame and try to upload a larger file you might experience issue.

    As a side note, the reason for the RadAsyncUpload to work properly in FireFox is that you are using a different module in the respective browser that is not causing issues.  

    Greetings,
    Kate
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
  6. Ronen
    Ronen avatar
    1 posts
    Member since:
    Sep 2014

    Posted 09 Sep 2014 in reply to Fim Link to this post

    NICE  
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