Rad progress is not being displayed in firefox

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11 posts, 0 answers
  1. Divya
    Divya avatar
    13 posts
    Member since:
    Oct 2010

    Posted 25 Oct 2010 Link to this post

    Hi,

    I have used the RadProgressArea for displaying the progress status while uploading. Problem that i encounter is the progress status is not displayed in FireFox, however it works well with IE6. Please find the below configuration i have used for my project.
    Am working on Visual Studio 2005,  Firefox version 3.0, And i have used Rad Controls for ASP.Net AJAX Q1 2009.  Thanks
  2. Kamen Bundev
    Admin
    Kamen Bundev avatar
    1532 posts

    Posted 26 Oct 2010 Link to this post

    Hi Divya,

    This issue has been fixed in later releases, please upgrade to the latest version of RadControls for ASP.NET AJAX.

    Regards,
    Kamen Bundev
    the Telerik team
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
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  4. Divya
    Divya avatar
    13 posts
    Member since:
    Oct 2010

    Posted 26 Oct 2010 Link to this post

    Hi Kamen,

    Thanks for the update. I have read the same from the other threads. But  what i understand is,  the latest version of AJAX containing the fix ( which i have read from the other posted threads )  is RAD AJAX controls Q2 2010 SP2. And i guess this inturn is build in .Net 3.5 since when i refer the Telerik.Web.UI.dll( version no 2010.2.929.35)  from this package, it asks me to refer System.Web.Extensions version 3.5..  Please correct me if am wrong here.
    The problem is that my project is on VS 2005. And i am referring System.Web.Extension dll of version 1.0.61025.0. And i am not supposed to use the other version.
    i would like to know whether there is any  fix for Q1 2009 version of RAD AJAX controls which will be compatible with my project. It would be of great help if you can name the version containing the fix and the path if available from where i can download it.

    Thanks,
    Divya
  5. Divya
    Divya avatar
    13 posts
    Member since:
    Oct 2010

    Posted 26 Oct 2010 Link to this post

    Hi Kamen,

    I got the issue fixed. Actually i was referring the dll present under bin 35 folder. When i referred the dll from Bin20 folder, the progress bar status is coming. Also i would like to know do we have to manually write code to show the progress % and other details or that will be done automatically by the control.

    Thanks,
    Divya
  6. Genady Sergeev
    Admin
    Genady Sergeev avatar
    1596 posts

    Posted 28 Oct 2010 Link to this post

    Hello Divya,

    There is no need to manually update the progress indicators as long as file upload progress is being monitored.

    Sincerely yours,
    Genady Sergeev
    the Telerik team
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  7. Divya
    Divya avatar
    13 posts
    Member since:
    Oct 2010

    Posted 01 Nov 2010 Link to this post

    Hello Genady,

    From the telerik forums i have read, RadProgressArea will automatically monitor the progress. But i am not able to find out the cause for not showing the progress details in my application. Even though the progress status is moving, the % progress and other details are not displayed here. I believe am moving through he correct way. Please help.

    <body>
        <form id="form1" runat="server">
            <telerik:RadScriptManager id="ScriptManager1" runat="server" EnablePageMethods="True" EnableScriptGlobalization="True" EnableScriptLocalization="True"></telerik:RadScriptManager>             
            <div id="uploadDiv" runat="server">
                <div style="position: relative; float:left; top:0px; left:0px; ">
                        Maximum size per file: <%= RadUpload1.MaxFileSize /1024/1024%> MB.
                        <telerik:RadUpload
                            ID="RadUpload1"
                            runat="server"
                            Skin="Telerik"
                            InitialFileInputsCount="3"
                            MaxFileInputsCount="5"
                            MaxFileSize="10485760"
                            ReadOnlyFileInputs="true"                                                                                
                            OnValidatingFile="RadUpload1_ValidatingFile"
                            CssClass="normalRemoveButton"                       
                             />
                </div>                            
                <div style="clear: left; width:300px; position: relative; margin-top:20px;">
                    <asp:Button id="buttonSubmit" runat="server" CssClass="RadUploadSubmit" OnClientClick="return ValidateFileCount();" OnClick="buttonSubmit_Click" Text="Submit" />                           
                 <asp:Button id="finishButton" runat="server" CssClass="RadUploadSubmit" OnClientClick="CloseWindow();" Text="Cancel"  />
                </div>
            </div>
            <div id="uploadProgressDiv" runat="server" class="ruProgressModule">
                <telerik:RadProgressManager ID="RadProgressManager1" runat="server"/>
               <telerik:RadProgressArea ID="RadProgressArea1" runat="server" BackColor="White" EnableTheming="True" Skin="Outlook"  >
                    <Localization Uploaded="Uploaded" />
                  </telerik:RadProgressArea>                                
            </div>                       
        </form>
    </body>

    Thanks,
    Divya
  8. Genady Sergeev
    Admin
    Genady Sergeev avatar
    1596 posts

    Posted 04 Nov 2010 Link to this post

    Hello Divya,

    Are the indicators updating in other browsers? I am not sure whether it is an issue with FireFox 3. Please take a look at the following demo, does it work fine on your side?

    Sincerely yours,
    Genady Sergeev
    the Telerik team
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  9. Divya
    Divya avatar
    13 posts
    Member since:
    Oct 2010

    Posted 04 Nov 2010 Link to this post

    Hello Genady,

    I tested in other browsers. Everywhere we can see the progress bar moving even if i upload a file of size 10MB, but the details are not displayed. When i test the demo present in your site, the progress bar details are displayed. But after copying the same code and creating a new project here, the same issue is repeated as i mentioned earlier.Am not able to trace out the real cause of the issue. If i write code which you have provided in the CustomProgressMonitoring, i can see the details.

    Thanks ,
    Divya
  10. Genady Sergeev
    Admin
    Genady Sergeev avatar
    1596 posts

    Posted 09 Nov 2010 Link to this post

    Hi Divya,

    This forum post has been transferred to a  Products Feedback ticket.

    I am not sure what might be the causes for this behavior. Please, attach here a running sample demonstrating the problem and we will research the issue that you experience.

    Regards,
    Genady Sergeev
    the Telerik team
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
  11. Divya
    Divya avatar
    13 posts
    Member since:
    Oct 2010

    Posted 09 Nov 2010 Link to this post

    Hello Genady,

    Today i noticed the correct scenario in which i can see a progress bar moving but no details being displayed.Perhaps this might be useful for you to help me in proposing a solution.

    What i found here is if i upload a file of size say 60 MB, initially i would see the progress bar moving with no details displayed (see figure 1 ). But after 1 - 2 sec, the progress bar and its details are correctly displayed(see figure 2 ) However when i repeat the same with file size of 10MB, as mentioned earlier we can see the progress bar movement with no details like Figure1, but before it could show the actual status details as in Figure2, the file gets uploaded due to the high upload speed in the local host and we wont be able to see the next step, that is the progress bar with details.In short, we can see only as shown in figure 1. So when an end user test with 2 different file sizes, what he/she finds that for files with smaller size, a simple moving progress bar is displayed and for files with larger size the correct details are displayed. I have used this control as part of my huge project, but if i create a simple application in order to demonstrate this scenario, i wont be able to show you  the same since there are no other functionalities being carried out  and the progress bar itself is not displayed in case of small files even for 10MB. I would like to know for files with smaller sizes rather than displaying progress bar like in figure 1, is it possible to show a fast moving progress bar whose status details get displayed soon or the other way being not to show the progress bar , so that the end user can think due to the small size the file got uploaded easily and the progress bar is not displayed.

    Thanks and Regards,
    Divya
  12. Genady Sergeev
    Admin
    Genady Sergeev avatar
    1596 posts

    Posted 12 Nov 2010 Link to this post

    Hello Divya,

    I've tried to reproduce the issue in our local environment, however, no avail. The indicators are shown from the very beginning. Under which browser is the issue reproduced? Could you please try the following, replace RadUpload with RadAsyncUpload and try uploading the same files. Does the area looks the same way?

    Sincerely yours,
    Genady Sergeev
    the Telerik team
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
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