Q1 2009 RadToolTipManager causes problem with RadGrid

4 posts, 0 answers
  1. Marian
    Marian avatar
    49 posts
    Member since:
    Sep 2008

    Posted 17 Mar 2009 Link to this post

    Hi to all,

    I am using RadToolTipManager for tooltipify all controls on the page:

    <telerik:RadToolTipManager ID="RadTM" runat="server" Skin="Office2007"  AutoTooltipify="true" />

    I have ajaxified RadGrid on my page, that worked good with Q3 2008 library. Today I moved to Q1 2009 and the same code causes javascript error whenever sorting, expanding, editing or other RadGrid command is invoked
    htmlfile: Unspecified error on line 

    var

    _29=_28.getClientRects();
    I can achieve errorless behavior of RadGrid commands by removing of RadToolTipManager from the page. But I do not want to do it.

     

    Does anybody know where is the problem?

  2. Svetlina Anati
    Admin
    Svetlina Anati avatar
    2795 posts

    Posted 19 Mar 2009 Link to this post

    Hello Marian,

    I assume what might be causeing this issue, would you please test whether  including the following script fixes the issue:

       <script type="text/javascript">     
             Telerik.Web.UI.RadToolTip.prototype._oldAdjustCallout = Telerik.Web.UI.RadToolTip.prototype._adjustCallout;     
                 
           Telerik.Web.UI.RadToolTip.prototype._adjustCallout = function()     
        {     
              if(!this.get_targetControl()) return;     
              this._oldAdjustCallout();       
        };     
            </script>    
     


    Greetings,

    Svetlina
    the Telerik team


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  4. Marian
    Marian avatar
    49 posts
    Member since:
    Sep 2008

    Posted 20 Mar 2009 Link to this post

    Hello Svetlina,
    thank you for your response. I added your script but the same error messages are displayed.
  5. Tervel
    Admin
    Tervel avatar
    1337 posts

    Posted 23 Mar 2009 Link to this post

    Hello Marian,

    We are not sure what might be causing the problem, so our suggestion is to open a support ticket and send us a simple project that reproduces it. Once we re-produce the issue on our end, we will establish what is causing it and send you back a workaround/solution.

    Kind regards,
    Tervel
    the Telerik team

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