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Brian Olive
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Brian Olive asked on 17 Apr 2008, 04:09 PM
Do we get the upgrade to the RadControls for ASP.NET AJAX?  We purchased the subscription option on 11/14/2007.

Thanks,

Brian

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Scott
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answered on 17 Apr 2008, 05:52 PM
I don't understand why this is not automatically added to active accounts.  I need the same thing and just created a support ticket to have it.
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Paul
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answered on 18 Apr 2008, 06:11 AM
Hi there,

Actually, there's no need to request this from us (Telerik), but from the person responsible for your company's purchase. Here's the situation. We have four product lines:

  • RadControls for ASP.NET AJAX
  • RadControls for ASP.NET
  • Telerik Reporting
  • RadControls for WinForms
If you are added (from the person responsible for your company's purchase) as a licensed developer to RadControls for ASP.NET only, you won't have access from your Client.net account to the rest of the product lines.

That said, I would suggest you contact the actual license holder in your company and ask him/her to add your e-mail to the list of licensed developers to the needed product lines.

Best wishes,
Paul
the Telerik team

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Paul
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