Poor quality question mark image in radconfirm window

4 posts, 0 answers
  1. Johan
    Johan avatar
    20 posts
    Member since:
    Dec 2010

    Posted 21 Jan 2011 Link to this post

    Hi there,
    If you set the style of a page to Black and have a confirmation window implemented it appears that the question mark in the dialog has rough edges. Seems if it has had a white background before and has been fixed with a lasso tool with too low tolerance :)
    regards,
    Johan
  2. Bozhidar
    Admin
    Bozhidar avatar
    678 posts

    Posted 21 Jan 2011 Link to this post

    Hello Johan,

    This happens,  because trying to have lower server requests we are using one and the same icon for all the skins. And when we have more skins using white background, the image is edited to fit them better. This icon is a gif image in order to be respected properly by IE6. If you want not to have such a problem, you could export the gif image into png and to use it in your application and to then to overwrite it for IE6 to use the gif image.

    In some scenarios we are using in the DLL file both gif and png images, but if we do that for all cases the DLL size will increase really a lot.

    In a future release we are planning to have some general decision about that problem like using 8bit png and alpha transparency, but it will take a lot of time to re-work all images and CSS files, so the best solution is the one given above.

    Greetings,
    Bojo
    the Telerik team
    Browse the vast support resources we have to jump start your development with RadControls for ASP.NET AJAX. See how to integrate our AJAX controls seamlessly in SharePoint 2007/2010 visiting our common SharePoint portal.
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  4. Johan
    Johan avatar
    20 posts
    Member since:
    Dec 2010

    Posted 21 Jan 2011 Link to this post

    Hi Bojo,

    thank you for your quick reply. Please explain to me further: what do you mean with "the DLL". Are you referring to the "Telerik.Web.UI.dll" ? If so, why should that be small? It remains on the server. It is now 18Mb. Is it a problem if it was larger? Not for me at least.

    Also, what does this have to do with lowering server requests? Wouldn't that only be the case if someone uses multiple skins on the same page (requiring multiple versions of the same icon in the request)? Isn't the common situation that one has chosen a skin for the whole page so the server just has to send the icons for that particular skin (and browser)?

    "In a future release we are planning to have some general decision about that problem like using 8bit png and alpha transparency, but it will take a lot of time to re-work all images and CSS files, so the best solution is the one given above."

    Well it is not the best solution for me. I do not want to have to do workarounds for things like this. I buy components for ease of use :) Guess I will have to disable the black skin :(

    regards,

    Johan

  5. Bozhidar
    Admin
    Bozhidar avatar
    678 posts

    Posted 24 Jan 2011 Link to this post

    Hello Johan,

    Yes, I mean Telerik.Web.UI.dll. If it is bigger, there could be problems with some shared hostings, as the DLL loads in the memory of the web-server, and there might be some limitations for the usage of the RAM. Also bigger library slows down the loading of the application.

    In most cases we are using gif images in our controls, and in some of the cases we are using both gif and png images using hacks for IE6. This doubles the size of the used images and increases the CSS code also. Basically, if we would had png and gif version for every image, the size of the DLL would be at least 50% larger.

    It is common situation in an application to be used more than one skin for one and the same control. Especially with the Window dialogs where you could use different skins to express different meanings.

    I agree that when building an application is boring to override the base resources. But at least if you have one external CSS linked to your application and such a fix will take no more than 5 minutes with one additional image and 3 lines of CSS code.

    That case particularly is reported first time, and we will do our best to put some extra images in the common shared resources in order to fix the problem with the black skin in the Window dialogs for the next official release, which is scheduled for the mid-March, 2011.

    Best wishes,
    Bojo
    the Telerik team
    Browse the vast support resources we have to jump start your development with RadControls for ASP.NET AJAX. See how to integrate our AJAX controls seamlessly in SharePoint 2007/2010 visiting our common SharePoint portal.
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