PDF file is not getting displayed.

4 posts, 0 answers
  1. Pradeep
    Pradeep avatar
    10 posts
    Member since:
    Dec 2010

    Posted 16 Jan 2014 Link to this post

    Hi All,

    I have created a simple SL business application to show a pdf file inside a pdf viewer control. But the pdf file is not getting displayed rather a white screen is seen. What might be the issue? PFA my project.
    I have checked the pdf file in telerik's demo site and has no issues. I have not installed the telerik controls for silverlight in my machine, rather have taken the binaries from another machine. The version used is Q3 2013.

    Many thanks in advance
  2. Yancho
    Admin
    Yancho avatar
    72 posts

    Posted 17 Jan 2014 Link to this post

    Hello Pradeep,

    Thank you for your interest in RadPdfViewer!

    The most common cause for such behavior is mixed-up references or a missing reference. All referenced .dll files should be the same version. Please try removing all references and adding them anew, cleaning and rebuilding the project. You could look at this article about which Assembly References are needed.

    If your desired scenario is to load an embedded file, please check whether the file is embedded as a Resource.

    Also, you could find more information about Showing a file in RadPdfViewer here.

    In case this does not help please share further details on your setup. I would be glad to provide any assistance.

    Regards,
    Yancho
    Telerik
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  4. Pradeep
    Pradeep avatar
    10 posts
    Member since:
    Dec 2010

    Posted 20 Jan 2014 Link to this post

    Hi Yancho,

    Thanks for the reply. I got it solved :)
    One other question I would like to ask is, with which version was this RadPdfViewer released? I ask as I am using the 2011.2.712.1040. Was it included after this?

    Many Thanks
  5. Yancho
    Admin
    Yancho avatar
    72 posts

    Posted 21 Jan 2014 Link to this post

    Hi Pradeep,

    The first version of Telerik RadPdfViewer control was introduced in the Q3 2011 release only for the Silverlight framework. 

    Unfortunately, it is not supported by the version of controls you are currently using, so the only solution which I could provide is to get a later version of RadContols.

    I hope this is helpful!

    Regards,
    Yancho
    Telerik
    TRY TELERIK'S NEWEST PRODUCT - EQATEC APPLICATION ANALYTICS for SILVERLIGHT.
    Learn what features your users use (or don't use) in your application. Know your audience. Target it better. Develop wisely.
    Sign up for Free application insights >>
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