pageup, pagedown button not working

5 posts, 0 answers
  1. Neelambuj
    Neelambuj avatar
    2 posts
    Member since:
    Aug 2014

    Posted 19 Sep 2014 Link to this post

    Hi

    I am using Telerik for Silverlight version v2014.2.729.1050. The application i am using had the previous version of telerik dll s. Recently i upgraded it to the latest version. After upgrading, the pageup and page down button has stopped working in case of multiple pages document. When the first page of the multi-page document loads in the pdf viewer region, both the page up and page down button gets disabled.(the page down button should have been active) But, when the document is scrolled using mouse to the second page, from there the functionality of the buttons becomes perfect. It is just in case of loading of the first document, that it is not working. 
  2. Deyan
    Admin
    Deyan avatar
    137 posts

    Posted 22 Sep 2014 Link to this post

    Hello Neelambuj,

    This issue is reproducible with the service pack binaries. However, in the latest internal build it is already fixed. Please try to upgrade to the LIB version and contact us if you still experience similar issues.

    I hope this is helpful.

    Regards,
    Deyan
    the Telerik team
     
    Check out Telerik Analytics, the service which allows developers to discover app usage patterns, analyze user data, log exceptions, solve problems and profile application performance at run time. Watch the videos and start improving your app based on facts, not hunches.
     
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  4. Nathaniel
    Nathaniel avatar
    68 posts
    Member since:
    Nov 2010

    Posted 23 Sep 2014 in reply to Deyan Link to this post

    When can we expect this fix in an official release? 
  5. Neelambuj
    Neelambuj avatar
    2 posts
    Member since:
    Aug 2014

    Posted 23 Sep 2014 in reply to Deyan Link to this post

    Hello Deyan,
    I have used libraries for Telerik for Silverlight  v2014.2.729.1050. Is that the latest one.? One thing which i noticed is that the demo site for Telerik (http://demos.telerik.com/silverlight/#PdfViewer/FirstLook) has the same problem. The page-up and page-down buttons are disabled when the pdf is loaded for the first time. After a few scroll downs, it works perfect.
    Is that the behaviour of the current libraries?


  6. Deyan
    Admin
    Deyan avatar
    137 posts

    Posted 24 Sep 2014 Link to this post

    Hello,

    The service pack version is v2014.2.729.1050 and with this version the issue is reproducible. Telerik's online demo uses the service pack version. The latest internal build version is v2014.2.0922 and the issue should be fixed in this LIB version.

    As for the next official release - Q3 is expected at the end of October 2014.

    Regards,
    Deyan
    the Telerik team
     
    Check out Telerik Analytics, the service which allows developers to discover app usage patterns, analyze user data, log exceptions, solve problems and profile application performance at run time. Watch the videos and start improving your app based on facts, not hunches.
     
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