Org Chart Nodes Overlap in IE

6 posts, 0 answers
  1. Brian
    Brian avatar
    2 posts
    Member since:
    Apr 2013

    Posted 21 Jul 2015 Link to this post

    I am having an issue in just IE that when Org Chart nodes are expanded they overlap. It is fine in other browsers. Anyone else had this problem? How do I fix it?
  2. Aneliya Petkova
    Admin
    Aneliya Petkova avatar
    207 posts

    Posted 22 Jul 2015 Link to this post

    Hi Brian,

    We are not aware of such an issue with the RadOrgChart for ASP.NET AJAX.

    In order to help you, we will need a sample runnable project(filled with dummy data), where we can observe this problem. Please take your time to prepare a sample, and send it to us for investigation.

    Regards,
    Aneliya Petkova
    Telerik
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  4. Aneliya Petkova
    Admin
    Aneliya Petkova avatar
    207 posts

    Posted 24 Jul 2015 Link to this post

    Hi Brian,

    Thank you for the sample project you prepared.

    Unfortunately I was not able to run it, because the data-source is missing. You may add a data-source filled with dummy data to the project, or you can send a live URL, where we can inspect the styles of your page.

    Regards,
    Aneliya Petkova
    Telerik
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  5. Brian
    Brian avatar
    2 posts
    Member since:
    Apr 2013

    Posted 24 Jul 2015 in reply to Aneliya Petkova Link to this post

    The zip file contains a .bak file which is a sql server database. Should be in part 1 of 2
  6. Aneliya Petkova
    Admin
    Aneliya Petkova avatar
    207 posts

    Posted 27 Jul 2015 Link to this post

    Hi Brian,

    Thank you for this clarification.

    Now we are able to reproduce the issue only in Internet Explorer 11. We are currently investigating the problem, but I am afraid that we will need some more time. Once we have further information on the matter, i will immediately update you in this thread.

    Regards,
    Aneliya Petkova
    Telerik
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
  7. Aneliya Petkova
    Admin
    Aneliya Petkova avatar
    207 posts

    Posted 27 Jul 2015 Link to this post

    Hi Brian,

    We tested your project using latest official release of Telerik UI for ASP.NET AJAX and we are not able to reproduce the issue. I would suggest you to upgrade the Telerik assemblies from 2013 Q2 to 2015 Q2 version.

    Regards,
    Aneliya Petkova
    Telerik
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
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