On selection autocomplete control item second time the keypad does't up in Surface pro device on focus

5 posts, 0 answers
  1. Santosh
    Santosh avatar
    3 posts
    Member since:
    Mar 2016

    Posted 11 Mar Link to this post

    On selection autocomplete control item second time the keypad does't up in Surface Pro device on cursor focus in input as Kendo UI version 2015.3.930 being used. Whereas, at the same time I have been verified the same was working fine as expected with 2015.1.***(Q1) version.

    Kindly check the same let us know. It would be appriciate a lot in case anyone replay with possible solution as early as possible. 

    Note*: Above mentioned steps had been verified at kendo DOJO editor in Microsoft surface pro(IE touch APP Mode) as well.

     

    Thanks & Regards,

    Santosh

  2. Georgi Krustev
    Admin
    Georgi Krustev avatar
    3706 posts

    Posted 16 Mar Link to this post

    Hello Santosh,

    I tested the AutoComplete on a Surface device and it seems that the widget behaves as expected: Could you let me know if I am missing something? Could you share with us a repro steps list that will help us to observe the depicted issue?

    Regards,
    Georgi Krustev
    Telerik
     
    Join us on our journey to create the world's most complete HTML 5 UI Framework - download Kendo UI now!
     
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  4. Santosh
    Santosh avatar
    3 posts
    Member since:
    Mar 2016

    Posted 17 Mar in reply to Georgi Krustev Link to this post

    Thanks Georgi for reply!

    Issue that we are facing was keypad doesn't awake after focus out and tap on input field again. 

    I have attached video file for reference.

    Thanks,

    Santosh

  5. Santosh
    Santosh avatar
    3 posts
    Member since:
    Mar 2016

    Posted 17 Mar in reply to Santosh Link to this post

    We are using Window Edition 8.1 pro.

     

  6. Georgi Krustev
    Admin
    Georgi Krustev avatar
    3706 posts

    Posted 21 Mar Link to this post

    Hello Santosh,

    Thank you for the additional information and screencast. Indeed, the keyboard is not shown after initial item selection. Unfortunately, we are out of idea why the browser decides to not show the keyboard on subsequent focus.

    The widget does not do any special in that case and no of the wired events or applied attributes (we removed them) should control the virtual keyboard behavior.

    The widget works just fine with newer Windows10 and my assumption is that the behavior is a limitation with the used current version. I am afraid that we cannot do much in this case. What I would suggest you is to use newer version of Windows.

    Regards,
    Georgi Krustev
    Telerik
     
    Join us on our journey to create the world's most complete HTML 5 UI Framework - download Kendo UI now!
     
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