NotImplementedException processing PDF

[Scott Waye]

Hi,

We are getting the following exception when importing a PDF:with version 2016.2.815

 

Type: System.NotImplementedException
Message: The method or operation is not implemented.
Source: Telerik.Windows.Documents.Fixed
TargetSite: Telerik.Windows.Documents.Fixed.FormatProviders.Pdf.Model.Elements.ColorSpaces.ColorBase GetColor(Telerik.Windows.Documents.Fixed.FormatProviders.Pdf.Model.Types.PdfArray)
StackTrace:    at Telerik.Windows.Documents.Fixed.FormatProviders.Pdf.Model.Elements.ColorSpaces.IccBased.GetColor(PdfArray components)
   at Telerik.Windows.Documents.Fixed.FormatProviders.Pdf.Operators.Color.SetColorNBase.LoadPatternColor(ContentStreamInterpreter interpreter, IPdfContentImportContext context, Pattern patternColorSpace)
   at Telerik.Windows.Documents.Fixed.FormatProviders.Pdf.Operators.Color.SetColorNBase.Execute(ContentStreamInterpreter interpreter, IPdfContentImportContext context)
   at Telerik.Windows.Documents.Fixed.FormatProviders.Pdf.Import.ContentStreamInterpreter.Execute()
   at Telerik.Windows.Documents.Fixed.FormatProviders.Pdf.Model.Elements.DocumentStructure.ContentStream.CopyPropertiesTo(PostScriptReader reader, IPdfImportContext context, IResourceHolder resourceHolder, IContentRootElement contentRoot)
   at Telerik.Windows.Documents.Fixed.FormatProviders.Pdf.Model.Elements.DocumentStructure.Page.CopyPropertiesTo(PostScriptReader reader, IPdfImportContext context, RadFixedPage fixedPage)
   at Telerik.Windows.Documents.Fixed.FormatProviders.Pdf.Model.Elements.DocumentStructure.DocumentCatalog.CopyPropertiesTo(PostScriptReader reader, IPdfImportContext context)
   at Telerik.Windows.Documents.Fixed.FormatProviders.Pdf.Import.RadFixedDocumentImportContext.BeginImport(PostScriptReader reader)
   at Telerik.Windows.Documents.Fixed.FormatProviders.Pdf.PdfFormatProvider.ImportOverride(Stream input)

 

I assume there is something about the PDF and its colours that is not supported in the PdfProcessing classes.  Any idea what that might be and how we can work around it?

[Peshito]

Hi Scott,

We are unaware of such an exception when importing PDF. Could you verify whether this issue still appears using our latest 2017.2.503 controls version? We made a lot of fixed since the version you have mentioned. If the issue is still observed, could you share the sample pdf file so we could debug it locally and see what is wrong? Since this is a forum thread you could submit a support ticket or use a third party web site for files sharing.

Regards,
Peshito
Progress Telerik

[Scott Waye]

Same error with 2017.2.428.40  I'll create a ticket and upload the PDF.