loading panel does not appear

[Raj]

i have a simple scenario. IN master page i have this

<asp:ScriptManager EnablePageMethods="true" ID="ScriptManager1" runat="server">

<Scripts>

<asp:ScriptReference Path="~/Scripts/Util.js" />

</Scripts>

</asp:ScriptManager>

<telerik:RadAjaxManager ID="RadAjaxManager1" runat="server">

</telerik:RadAjaxManager>

IN the page i have a usercontrol like this

<ajaxToolkit:TabContainer Width="687px" ID="TabContainer1" runat="server" OnActiveTabChanged="TabContainer1_ActiveTabChanged">

<ajaxToolkit:TabPanel ID="TabPanel8" runat="server" HeaderText="Contact History">

<ContentTemplate>

<uc7:ContactHistory id="ContactHistory1" runat="server" />

</ContentTemplate>

</ajaxToolkit:TabContainer>

In the usercontrol i have this

<asp:ScriptManagerProxy ID="ScriptManagerProxy1" runat="server">

</asp:ScriptManagerProxy>

<telerik:RadAjaxManagerProxy ID="RadAjaxManagerProxy1" runat="server">

<AjaxSettings>

<telerik:AjaxSetting AjaxControlID="grdcontacthistory">

<UpdatedControls>

<telerik:AjaxUpdatedControl ControlID="grdcontacthistory" LoadingPanelID="RadAjaxLoadingPanel1" />

<telerik:AjaxUpdatedControl ControlID="contactdetail" />

</UpdatedControls>

</telerik:AjaxSetting>

</AjaxSettings>

</telerik:RadAjaxManagerProxy>

<telerik:RadAjaxLoadingPanel ID="RadAjaxLoadingPanel1" runat="server" Height="75px"

InitialDelayTime="0" Width="75px" MinDisplayTime="500">

<asp:Image ID="Image1" runat="server" 


basically in the usercontrol i have gridview and when u select row in the grid view it updates the details view.
Everything works ajaxified except the loading panel does not appear for grid while the page sending request.
How can i get the loading panel to appear.

Thanks
Zeeshan Hirani

[plamen]

hi Raj,


Did you try setting  the LoadingPanelID property of the contactdetail to RadAjaxLoadingPanel1

<telerik:AjaxUpdatedControl ControlID="contactdetail" LoadingPanelID="RadAjaxLoadingPanel1"/>

All the BEST...
[John Peel]

[Shane]

Hi Guys

Same thing happening to me as well. My update panel is inside a page which has a master page.

Cheers
Shane

[Konstantin Petkov]

Hello Shane,

I just verified RadAjaxLoadingPanel is functioning properly in Master/Content page scenario. I've tested the latest Prometheus 918 build.

If the problem still persists, please submit a support ticket sending the problematic application. We will review it locally and advice you accordingly.

Sincerely yours,
Konstantin Petkov
the Telerik team

Instantly find answers to your questions at the new Telerik Support Center

[Shane]

Hi  konstantinIt works with RadAjaxManager, but not with RadAjaxPanel.

In my master page I have script manager

then in the web page I have AjaxUpdatePanel wrapped with control (any)
and I have set the Loadingpanel id to the updatepanel progress control which has some image.

<telerik:radajaxpanel id="radajaxpanel" runat="server" loadingpanelid="loading">
            <asp:Button ID="Button1" Text="Button1" runat="server" OnClick="Button1_Click" />

            <asp:Label ID="Label1" runat="server"></asp:Label>

            </telerik:radajaxpanel>
    <telerik:radajaxloadingpanel id="loading" runat="server">
                Loading... Please wait
            </telerik:radajaxloadingpanel>

And I as just updating the label.

Cheers
Shane

[Konstantin Petkov]

Hi Shane,

I was able to reproduce the problem locally and that appeared to be an old issue concerning the loading panel setting only with RadAjaxPanel Prometheus. The good news is that the problem is already addressed and will be officially available for the Service Pack in about two weeks.

I hope this is not a show stopper for you. Please, accept our apologies for the caused inconvenience.

Sincerely yours,
Konstantin Petkov
the Telerik team

Instantly find answers to your questions at the new Telerik Support Center

[Jesper Broe Rasmussen]

Is there a workaround for this issue? In your demos it seems to work with both AjaxPanel and LoadingPanel (Demo located at http://www.telerik.com/DEMOS/ASPNET/Prometheus/Ajax/Examples/LoadingPanel/Transparency/DefaultCS.aspx)

[Sebastian]

Hi Jesper,

Unfortunately there is no workaround available at the present moment. If this is something urgent for you request an unofficial build of RadControls "Prometheus" through our support ticketing system and we will gladly provide it for you. Otherwise stand by for the Q2 2007 SP1 release of our "Prometheus" package, scheduled in a couple of weeks.

Best regards,
Stephen
the Telerik team

Instantly find answers to your questions at the new Telerik Support Center

[Christopher Blickley]

I'm also having some trouble with the LoadingPanel in a MasterPage scenario.  I have the RadAjaxManager on the MasterPage and a RadAjaxManagerProxy on the content page.  When I define a RadAjaxLoadingPanel on the MasterPage, everything works great.  If I move that loading panel to the content page, everything still works, but the loading panel does not display.

Can the LoadingPanel be defined on the content page along side the RadAjaxManagerProxy or does it have to be on the masterpage?  Currently this is not a showstopper, but I can forsee scenarious where I would want to define a special loading panel instead of the default ones I provided for the entire application.

There was another post about this somewhere, but the DefaultLoadingPanelID doesn't seems to work either when the RadAjaxManager is defined with no settings on the masterpage.  Has there been any resolution to this yet?

Thanks,
Chris

[Steve]

Hello Christopher,

Do you experience the problem with the latest Prometheus build from the Q2 release? If this is the case, please open a support ticket and we will provide you with the latest internal build addressing the problem.

Sincerely yours,
Steve
the Telerik team

Instantly find answers to your questions at the new Telerik Support Center

[Christopher Blickley]

Thanks,

I am experiencing this with the released Q2 version.  I'll open a support ticket to see if the most recent build helps.

Thanks,
Chris

[Paul Smith]

I am also having the same problem.

MasterPage -> ContentPage -> UserControl

Where there is a Ajax Manager in the MasterPage and a AjaxManagerProxy in the User Control along with the ajax Loading Panel, ajax works fine but the loading panel never shows!

This is using build 2007.2.918.0 of prometheus.

Also get an error in desing view because the loading panel is looking for a Script Manger which doesn't exist on the User Control as it's on the Master Page!

Any solutions yet?

[Sebastian]

Hi Paul,

Since we were unable to recreate the problem locally I have to kindly ask you assemble a runnable version of your project and send it enclosed to a formal support ticket. I will test your configuration locally and will get back to you with more info.

Kind regards,
Stephen
the Telerik team

Instantly find answers to your questions at the new Telerik Support Center

[Paul Smith]

Hi Stephen,

I have submitted a formal support ticket and attached a sample to it.

Thanks

Paul

[Christopher Blickley]

I have done the same....for me the issue is related to defining my page layout using RadSplitter in the masterpage.  Using a basic Masterpage scenario it works fine, but using RadSplitter seems to confuse something.

Thanks,
Chris

[Christopher Blickley]

Everyone,

I was able to work with support on getting a newer build that solved the problem on my end.  I'm assuming that SP1 will officially address this issue.

Thanks,
Chris

[Imar]

>>for me the issue is related to defining my page layout using RadSplitter in the masterpage.

I seem to be having a similar issue when using a Slider control. Any news on the service pack or another updated version?

Imar

[Sebastian]

Hello Imar,

The Q2 2007 SP1 of RadAjax is expected by the end of the day. Please stand by and check regular your Client.net account -> My Licenses sections for updates.

Best regards,
Stephen
the Telerik team

Instantly find answers to your questions at the new Telerik Support Center