Hi,
I'm using Telerik.Web.UI library version 2009.2.826.35.On the page there are several UpdatePanels, Grids and Charts.
The problem is that I'm getting javascript error messages claiming that "'parentNode' is null or not an object", "'null' is null or not an object", etc. When trying to debug it opens up the Telerik.Web.UI.WebResource.axd and complains on the lines:
"var Q=Z.getClientRects();" or "var c=p.isVertical();"
Can you help with solving these issues?
Thanks,
Ruben.
4 Answers, 1 is accepted
0
Hi Ruben,
Are there any additional controls in the page besides grids and charts? Can you try to narrow down the problem by removing some of the controls and checking if the issue remains? Please, provide more details about the setup and steps to reproduce the issue? Thanks.
Sincerely,
Ves
the Telerik team
Instantly find answers to your questions on the new Telerik Support Portal.
Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
Are there any additional controls in the page besides grids and charts? Can you try to narrow down the problem by removing some of the controls and checking if the issue remains? Please, provide more details about the setup and steps to reproduce the issue? Thanks.
Sincerely,
Ves
the Telerik team
Instantly find answers to your questions on the new Telerik Support Portal.
Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
0
rubenhak
Top achievements
Rank 1
Rank 1
answered on 08 Oct 2009, 05:00 PM
Hi Ves,
I also have Splitters and Tabs on the page. It seems to be that the exception happens using UpdatePanel update and during that time some objects are unavailable which leads to null pointer exceptions.
It's little bit hard to provide steps for you to reproduce this issue. I was just hoping that you already encountered such kind of problems.
Thanks,
Ruben.
0
Hi rubenhak,
There was a similar problem in some cases with the RadSplitter control when the ContentUrl is set. The problem is already fixed and I suggest to upgrade to a later version of RadControls and test whether this si teh same issue you experience. This being said, I suggest to wait until our Beta release is available which is scheduled for this Thursday or use the latest internal build for your tests.
In case this is not the same issue and it still occurs, we will really need to have some sample, runnable reproduction code and detailed reproduction instructions to get a better understanding on the exact case.
All the best,
Svetlina
the Telerik team
Instantly find answers to your questions on the new Telerik Support Portal.
Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
There was a similar problem in some cases with the RadSplitter control when the ContentUrl is set. The problem is already fixed and I suggest to upgrade to a later version of RadControls and test whether this si teh same issue you experience. This being said, I suggest to wait until our Beta release is available which is scheduled for this Thursday or use the latest internal build for your tests.
In case this is not the same issue and it still occurs, we will really need to have some sample, runnable reproduction code and detailed reproduction instructions to get a better understanding on the exact case.
All the best,
Svetlina
the Telerik team
Instantly find answers to your questions on the new Telerik Support Portal.
Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
0
rubenhak
Top achievements
Rank 1
Rank 1
answered on 13 Oct 2009, 07:21 PM
Thanks Sveta. I will try to use upcoming Beta version.
Cheers,
Ruben.