Incorrect display pdf file with image

8 posts, 0 answers
  1. Kairat
    Kairat avatar
    7 posts
    Member since:
    Mar 2011

    Posted 30 Jan 2012 Link to this post

    Incorrect display pdf file in attachment below.
    I think it is because of the images in PNG format.
  2. Kammen
    Admin
    Kammen avatar
    312 posts

    Posted 01 Feb 2012 Link to this post

    Hello Kairat,

    Unfortunately, in this case the screenshots will not be sufficient to identify the cause and fix the issue.

    If possible, please open a support ticket or upload a sample file pasting a link in the forums, so that we can further investigate the problem and try to fix it.

    Greetings,
    Kammen
    the Telerik team

    Explore the entire Telerik portfolio by downloading the Ultimate Collection trial package. Get it now >>

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  4. Kairat
    Kairat avatar
    7 posts
    Member since:
    Mar 2011

    Posted 01 Feb 2012 Link to this post

  5. Kammen
    Admin
    Kammen avatar
    312 posts

    Posted 03 Feb 2012 Link to this post

    Hi Kairat,

    The problem is that the images are not directly in the document's content but are used as type of color (Pattern), which we do not support. That is why the images cannot be shown.
    We have logged this as a feature request, but it is not scheduled at this point, so I cannot offer a certain time frame of when it will be implemented.

    Kind regards,
    Kammen
    the Telerik team

    Explore the entire Telerik portfolio by downloading the Ultimate Collection trial package. Get it now >>

  6. AvgurD
    AvgurD avatar
    18 posts
    Member since:
    Oct 2012

    Posted 19 Jul 2012 Link to this post

    Hi!

    I have bug like this in PdfViewer - insert in report (Telerik Reporting) the png-file with transparent background (export from Corel Draw). Then render report to pdf and see black background of pic - see attach.
    But then i save this pdf in disk and open it in Adobe reader - all looking good.
    I don't want to set while background - may be later I want to change backgrount of report.
    I remove personal data in graphic editor  -see only on logo in a top left corner. 
  7. Kammen
    Admin
    Kammen avatar
    312 posts

    Posted 20 Jul 2012 Link to this post

    Hi Dmitry,

    In order to be more specific about your problem, we will need the PDF file that causes the problem. If it is possible, please open a support ticket or upload a sample file pasting a link in the forums.


    All the best,
    Kammen
    the Telerik team

    Explore the entire Telerik portfolio by downloading Telerik DevCraft Ultimate.

  8. Alaa
    Alaa avatar
    27 posts
    Member since:
    Jun 2014

    Posted 23 Jul 2014 Link to this post

    I'm having the same problem with a PDf full of images! I got all images with black Background!
    Did you solve this problem?


    Thanks
  9. Kammen
    Admin
    Kammen avatar
    312 posts

    Posted 23 Jul 2014 Link to this post

    Hello,

    Thank you for the interest in RadPdfViewer.

    You can try to open your document in our online demo and see if the problem still exists. If yes, we will appreciate if you are able to send this document in order to investigate the issue and fix it.

    Regards,
    Kammen
    Telerik
     
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