IE6 crash when insert media file into the blog

[lee]

I found runtime error every times to upload media in IE6. How should I do ? Please help.

OS: Window XP SP2
Browser: IE6 SP2

Reproducing Step
1.Create new post into personal blog
2.From Media manager click to upload and insert media file
3.After that security information windows will be displayed, click "Yes"
4.Then security information windows will be displayed again, click "Yes"
5. The Message error popup display (Microsoft Visual C++ Runtime Library)
Runtime Error !
Program C:\Program Files\Internet Explorer\iexplore.exe
R6025
-pire virtual function call

Best Regards,
lee

[Georgi Tunev]

Hi lee,

We tried to reproduce the problem locally but to no avail. Can you please open a new support ticket and provide us with the following?

1. Your editor's configuration
2. Some screenshots (or a movie if possible) which shows the behavior that experience.
3. The type of media file that you insert.

All the best,
Georgi Tunev
the Telerik team

Instantly find answers to your questions at the new Telerik Support Center

[lee]

Hi,

You can reproduce the problem by setting the internet security.

1.       Open Internet Explorer (IE6)

2.       Click on the menu item Tools / Internet Options

3.       Click on the Security tab.

4.       Click on the button Custom level…

5.       Scroll down through the Settings listbox until you see the item Display mixed content

6.       Select the Prompt radio button under the item Display mixed content.

7.       Click OK button.

8.       Click OK button.

Best Regards,
Lee

[George]

Hi lee,

We followed the steps and configured IE 6 but again we were not able to reproduce the problem. Please, open a support ticket and send us the following details:

1. Your editor's configuration
2. Some screenshots (or a movie if possible) which shows the behavior that experience.
3. The type of media file that you insert.

Once we have the requested details on our side, we will do our best to provide you with a solution.

Best regards,
George
the Telerik team

Instantly find answers to your questions at the new Telerik Support Center

[lee]

Hi

I sent the video clip showing the error occurring when uploading the media to telerik support team.
See at  [e-mail].

Regards,
lee

[George]

Hi Lee,

Unfortunately I was not able to find the email you have sent to [e-mail]. Could you please, open a support ticket and send us the video file?

For convenience I attached a screenshot that shows how to submit new support ticket.

Best regards,
George
the Telerik team

Instantly find answers to your questions at the new Telerik Support Center

[lee]

Hi,

I open a support ticket ID : 126379

I use RadEditor version 4.4.1.0__1f131a624888eeed.

I set the configuration as you suggested but the error still occurs. what should I do?

"My suggest is to set the StripAbsoluteAnchorPaths and StripAbsoluteImagesPaths properties to "true" in the Program Files\Common Files\Microsoft Shared\web server extensions\wpresources\RadEditorSharePoint\4.x.x.x__xxxxxxxxxx\RadControls\Editor\ListConfigFile.xml file. Thus the editor's managers will insert the selected media, link and img files with relative paths and this can solve the problem."

Best Regards,
lee

[George]

Hi lee,

Unfortunately, we are still not able to reproduce the problem on our side. We have reasons to believe however, that the problem is related to the version of the browser that you are using. Can you please update IE 6 with the latest updates provided by Microsoft and once again test the problem? 



Kind regards,
George
the Telerik team

Instantly find answers to your questions at the new Telerik Support Center