Getting error: 'Telerik' is undefined and 'Telerik.Web.UI.RadListBox' is null or undefined

[Santhosh]

Hi,
I am using 2 RadListbox for item transfer with help of OnTransferring event,it is working fine in my local system and no build errors in VS2010,even working fine after publish in Local IIS server in my system,but after publish in to public IIS server it is showing below error in IE Browser:

 'Telerik' is undefined
'Telerik.Web.UI.RadListBox' is null

Please support.

Thanks and Regards,
Santhosh Naik

[Dimitar Terziev]

Hello Santhosh,

You could check the following help articles here and here giving instructions how to troubleshoot such problems.

Greetings,
Dimitar Terziev
the Telerik team

[Roshan]

Hi Dimitar,

I have tried the links that you've mentioned. It was still not working for me.
Any further idea about how to go about it?

Waiting very eagerly.

Thanks and Regards,
Roshan.

[Aneliya Petkova]

Hello Roshan,

If you have tried the solutions provided in our General Troubleshooting help article and the issue is still not resolved, could you please send us a support ticket with a sample runnable project that demonstrates the problem, so that we can test it locally.

Regards,
Aneliya Petkova
Telerik