Rahul Khinvasara
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Rahul Khinvasara
asked on 18 Jan 2010, 10:46 AM
Hello,
We are using Telerik radEditor in IE( version 8). After setting a template to the editor, when we press "Save" button in application, extra blank lines get appended to the editor content. We tried removing them manually & save in the database. But the problem still persists. The problem continues even when we switch from design mode to HTML mode of radeditor.This problem appears when we add template to the editor. However the problem not appears for every template but for perticular template.
The steps when we encountered the problem -
1) inserted a standard template to radeditor in design mode and removed the spaces manually.
2) then switched to html mode,we found extra <br> added at the end. We again switched to design mode, we found extra blank lines added.
3) We repeated above steps 3/4 times,but faced same problem.
Please Provide us the solution for the same.
Regards,
Rahul K
We are using Telerik radEditor in IE( version 8). After setting a template to the editor, when we press "Save" button in application, extra blank lines get appended to the editor content. We tried removing them manually & save in the database. But the problem still persists. The problem continues even when we switch from design mode to HTML mode of radeditor.This problem appears when we add template to the editor. However the problem not appears for every template but for perticular template.
The steps when we encountered the problem -
1) inserted a standard template to radeditor in design mode and removed the spaces manually.
2) then switched to html mode,we found extra <br> added at the end. We again switched to design mode, we found extra blank lines added.
3) We repeated above steps 3/4 times,but faced same problem.
Please Provide us the solution for the same.
Regards,
Rahul K
3 Answers, 1 is accepted
0
Hi Rahul,
If the problem exists only in IE8 then this is something specific to the template that you load in the editor. Please, open a support ticket and send the template HTML file for examination. I will examine it and see what is causing the problem in the content.
In the meantime you can disable the RadEditor content filters and see whether the issue still persists:
<telerik:RadEditor ID="RadEditor1" runat="Server" ContentFilters="none"></telerik:RadEditor>
Best regards,
Rumen
the Telerik team
Instantly find answers to your questions on the new Telerik Support Portal.
Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
If the problem exists only in IE8 then this is something specific to the template that you load in the editor. Please, open a support ticket and send the template HTML file for examination. I will examine it and see what is causing the problem in the content.
In the meantime you can disable the RadEditor content filters and see whether the issue still persists:
<telerik:RadEditor ID="RadEditor1" runat="Server" ContentFilters="none"></telerik:RadEditor>
Best regards,
Rumen
the Telerik team
Instantly find answers to your questions on the new Telerik Support Portal.
Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
0
Ted
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answered on 21 Feb 2011, 03:16 PM
Where you able to find what was causing this? I added the contentFilters fix and that seemed to take care of the issue but just curious if anything was found or fixed for this issue.
0
Hello Ted,
No, because you did not provide the requested template file and instructions how to reproduce the problem.
The problem is most likely due to non well formed HTML content which misleads the ConvertToXhtml content filter of RadEditor.
Regards,
Rumen
the Telerik team
No, because you did not provide the requested template file and instructions how to reproduce the problem.
The problem is most likely due to non well formed HTML content which misleads the ConvertToXhtml content filter of RadEditor.
Regards,
Rumen
the Telerik team
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