Excel export from RadGrid ends with "Unable to read file"

3 posts, 0 answers
  1. Jay
    Jay avatar
    59 posts
    Member since:
    Dec 2011

    Posted 01 Feb Link to this post

    I've got a customer who is reporting that occasionally when exporting from the grid (and then opening the file directly rather than saving it), they receive an error message box from Excel, "Unable to read file."

     I have been unable to reproduce the issue, and it doesn't happen every time for them either. Any thoughts on what could be causing this?

  2. Jay
    Jay avatar
    59 posts
    Member since:
    Dec 2011

    Posted 01 Feb Link to this post

    Sorry, I meant this for the Grid forum -- I've asked it there and please do any replies there, thanks.
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  4. Pavlina
    Admin
    Pavlina avatar
    6084 posts

    Posted 03 Feb Link to this post

    Hi,

    In this case in order to avoid duplicate posts lets continue our communication in the other forum thread you have opened for the grid. Thank you for your understanding.

    Regards,
    Pavlina
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