Error loading RadChart image. You may also wish to check the ASP.NET Trace for further details.

5 posts, 0 answers
  1. Puru
    Puru avatar
    17 posts
    Member since:
    Aug 2012

    Posted 29 Sep 2012 Link to this post

    Hi All,

    I am using the radchat on some pages. On development environment it work fine, but on production it is showing "Error loading RadChart image. You may also wish to check the ASP.NET Trace for further details.\Display stack trace"  in alert. If i click Cancel then it show the page with-ought the chart.

    First it was showing permission issue on the temp folder, i have assigned full control to everyone on temp folder. Now i am getting this alert. I have set  UseSession=false.

    IIS 7.5
    ASP.NET 4.0 
    Telerik Version:- 2012.1.411.40

    Please let me solution ASAP, because it is on production issue.

    Thanks
  2. Ves
    Admin
    Ves avatar
    2879 posts

    Posted 03 Oct 2012 Link to this post

    Hi,

    Please, see this forum post discussing this problem. My suggestion would be to remove any ChartHttpHandler registration from web.config and then to register it using the Visual Studio smart tag as shown in this help topic (see #4).

    Best regards,
    Ves
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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  4. <span>w</span>
    <span>w</span> avatar
    84 posts
    Member since:
    Jun 2012

    Posted 23 Jul 2013 Link to this post

    Not work for me. Can you please help me in this?
    enter image description here
  5. <span>w</span>
    <span>w</span> avatar
    84 posts
    Member since:
    Jun 2012

    Posted 23 Jul 2013 Link to this post

    This problem has been solved by adding some line in web.config.

    Let say my path:
    test.com/Checking/Ck/index.aspx

     I added that line in web.config.
      <location path="Checking/Controls/ChartImage.axd">
        <system.web>
          <authorization>
            <allow users="*"/>
          </authorization>
        </system.web>
      </location>

    Hope such type of things help you in future.

    Muhammad Waseem,
    the Telerik team
  6. Satish
    Satish avatar
    4 posts
    Member since:
    Jul 2016

    Posted 21 Jul Link to this post

    I had the same problem, for IIS7 the Telerik HTTP Handlers that you have in

    I solved the issue by adding ChartHttpHandler

    <handlers><add name="ChartHandler" path="ChartImage.axd" verb="*" type="Telerik.Web.UI.ChartHttpHandler" /></handlers>

    <add name="ChartImage_axd" path="ChartImage.axd" type="Telerik.Web.UI.ChartHttpHandler" verb="*" preCondition="integratedMode" />

    and also i added

    <telrik:RadChart UseSession="false">

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