Hi
I am using the RadEditor un my web pages however getting the following error with the new version of IE (IE8)
'Error while excuting filter XHTML - TypeError: 'getAttribute(...).length' is null or not an object'
Is there an upgrade or a fix i need to add, has anyone else had this error?
Many thanks
T
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0
Hi Tommy,
Which version of the editor are you using at the moment? If possible, send us the editor content that causes this error or a list of steps you make to cause it. Thanks in advance for your cooperation.
Sincerely yours,
Lini
the Telerik team
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Which version of the editor are you using at the moment? If possible, send us the editor content that causes this error or a list of steps you make to cause it. Thanks in advance for your cooperation.
Sincerely yours,
Lini
the Telerik team
Instantly find answers to your questions on the new Telerik Support Portal.
Check out the tips for optimizing your support resource searches.
0
Michael
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answered on 26 May 2009, 08:25 PM
I am getting the same error. Only occurs in IE8 to my knowledge (haven't seen it in Firefox or Chrome). Turning 'compatibility view' on causes the error to stop appearing.
The error appears in a popup window and only when trying to load content into the editor that is exceptionally long (don't have an exact length count at the moment), if that helps you guys track it down any.
Unfortunately, I cannot send you the content that is causing this error, but I can tell you that it is RadEdited content that includes links, images, and large amounts of text. The problem seems to only pop up when trying to load the content back in from a database after it has been stored (in my case). This error prevents the loading or changing of content in the editor unless the calling page is reset and a record with much smaller content is loaded in.
The version of the Telerik.Web.UI.dll that we're using is 2008.01.0619.20
Thanks much in advance,
~Michael
The error appears in a popup window and only when trying to load content into the editor that is exceptionally long (don't have an exact length count at the moment), if that helps you guys track it down any.
Unfortunately, I cannot send you the content that is causing this error, but I can tell you that it is RadEdited content that includes links, images, and large amounts of text. The problem seems to only pop up when trying to load the content back in from a database after it has been stored (in my case). This error prevents the loading or changing of content in the editor unless the calling page is reset and a record with much smaller content is loaded in.
The version of the Telerik.Web.UI.dll that we're using is 2008.01.0619.20
Thanks much in advance,
~Michael
0
Hi Michael,
You are using an older version of Telerik.Web.UI that was released before the official release of IE8 and it does not support it.
Could you please try to reproduce the problem using the Editor In RadWindow example of the latest SP2 version of RadEditor? If you are able to reproduce the problem, please send us detailed step-by-step instructions on how to reproduce it on our side.
If you are unable to reproduce the problem upgrade to the latest SP2 version which offers support for IE8 and see whether the problem still persists in your project.
All the best,
Rumen
the Telerik team
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You are using an older version of Telerik.Web.UI that was released before the official release of IE8 and it does not support it.
Could you please try to reproduce the problem using the Editor In RadWindow example of the latest SP2 version of RadEditor? If you are able to reproduce the problem, please send us detailed step-by-step instructions on how to reproduce it on our side.
If you are unable to reproduce the problem upgrade to the latest SP2 version which offers support for IE8 and see whether the problem still persists in your project.
All the best,
Rumen
the Telerik team
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Michael
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answered on 23 Jun 2009, 02:02 PM
Hi Rumen,
We have upgraded to 2009.1.5.27.35 and the error no longer occurs. Just thought I'd mention that in case anyone has an issue with this using an older version of the dll with IE8.
Thanks,
~Michael
We have upgraded to 2009.1.5.27.35 and the error no longer occurs. Just thought I'd mention that in case anyone has an issue with this using an older version of the dll with IE8.
Thanks,
~Michael
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Josh Winkler
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answered on 28 Sep 2009, 02:56 PM
We are still having this problem as we are using the telerik.web.ui version 2008.2.1001.35
Is there a resolution besides purchasing the latest version to resolve this problem? Please let us know. This has been working for our clients just fine until the latest release of IE and now they are all broken. Thanks.
0
Hello,
Try adding the following meta tag to the <head> section of the page that contains the RadEditor control:
<meta http-equiv="X-UA-Compatible" content="IE=7" />
This will make IE 8 render the page in IE 7 mode and should fix any compatibility problems.
Kind regards,
Lini
the Telerik team
Instantly find answers to your questions on the new Telerik Support Portal.
Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
Try adding the following meta tag to the <head> section of the page that contains the RadEditor control:
<meta http-equiv="X-UA-Compatible" content="IE=7" />
This will make IE 8 render the page in IE 7 mode and should fix any compatibility problems.
Kind regards,
Lini
the Telerik team
Instantly find answers to your questions on the new Telerik Support Portal.
Watch a video on how to optimize your support resource searches and check out more tips on the blogs.