Error importing docx file

[Sean Cross]

I get the following error when tying to import some docx files containing images

System.Collections.Generic.KeyNotFoundException was unhandled by user code
  Message=The given key was not present in the dictionary.
  StackTrace:
       at System.Collections.Generic.Dictionary`2.get_Item(TKey key)
       at Telerik.Windows.Documents.FormatProviders.OpenXml.Docx.Import.PartRelationsImporter.GetRelationByID(String relationID)
       at Telerik.Windows.Documents.FormatProviders.OpenXml.Docx.Import.DocxImporter.InitIImageDocumentElementFromRelationID(IImageDocumentElement image, String imageRelationID)
       at Telerik.Windows.Documents.FormatProviders.OpenXml.Docx.Import.ParagraphImporter.SetImageInlineProperties(String imageRelationID, IImageDocumentElement imageInline)
       at Telerik.Windows.Documents.FormatProviders.OpenXml.Docx.Import.ParagraphImporter.ReadFloatingImageBlockFromDrawing()
       at Telerik.Windows.Documents.FormatProviders.OpenXml.Docx.Import.ParagraphImporter.ReadImageFromDrawing()
       at Telerik.Windows.Documents.FormatProviders.OpenXml.Docx.Import.ParagraphImporter.BuildInline(Style style)
       at Telerik.Windows.Documents.FormatProviders.OpenXml.Docx.Import.ParagraphImporter.BuildRun(Style style, Paragraph paragraph)
       at Telerik.Windows.Documents.FormatProviders.OpenXml.Docx.Import.ParagraphImporter.Import(Style parentStyle)
       at Telerik.Windows.Documents.FormatProviders.OpenXml.Docx.Import.MainDocumentImporter.BuildDocumentFromBlocks(String endElementName)
       at Telerik.Windows.Documents.FormatProviders.OpenXml.Docx.Import.HeaderFooterImporter.Import()
       at Telerik.Windows.Documents.FormatProviders.OpenXml.Docx.Import.DocxImporter.ReadXmlContentFromPackage(DocxPartImporterBase importer)
       at Telerik.Windows.Documents.FormatProviders.OpenXml.Docx.Import.DocxImporter.ReadXmlContentAndRelationsFromPackage(DocxPartImporterBase importer)
       at Telerik.Windows.Documents.FormatProviders.OpenXml.Docx.Import.DocxImporter.ReadHeadersFooters()
       at Telerik.Windows.Documents.FormatProviders.OpenXml.Docx.Import.DocxImporter.Import()
       at Telerik.Windows.Documents.FormatProviders.OpenXml.Docx.DocxFormatProvider.Import(Stream input)
       at RtfEditor.MainPage.<>c__DisplayClass1.<ImportDocumentFromUrl>b__0(Object s, OpenReadCompletedEventArgs args)
       at System.Net.WebClient.OnOpenReadCompleted(OpenReadCompletedEventArgs e)
       at System.Net.WebClient.OpenReadOperationCompleted(Object arg)
  InnerException:

The documents are generated server side based on Word templates.  They open correctly in Word.

You can download a sample file from http://pivotaltest.catalystrisk.co.nz/Downloads/AfterSpire.docx

Any ideas?

[Vasil]

Hello Sean,

Thank you for the sample document. It was not imported because it is missing the xml declaration in the file describing the relationships of the footer -"footer2.xml.rels". This file contains the relationship declaration for image3.jpeg which is positioned in the footer.

After adding the missing xml declaration, the file could be opened successfully. Please find attached a fixed version of your document. You could try to open it in our online demo.

Don't hesitate to contact us if you have other problems.

Greetings,
Vasil
the Telerik team