Editor Dialogues does not close in all IE versions onclick of Cancel and insert button

2 posts, 0 answers
  1. Mathew
    Mathew avatar
    1 posts
    Member since:
    Jul 2012

    Posted 25 Mar Link to this post

    We are using latest version of licensed DLL 2016.1.225.35.

    Editor Dialogues(Image uploader, link manager, document manager) does not close in all IE versions onclick of Cancel and insert button. whereas this works fine in other browsers.

    We are enforcing to load edge version and there are no script errors on pageload?

    Should we include any JS files or did we miss any reference files.

      <telerik:RadScriptManager runat="server" ID="RadScriptManager1" />
            <telerik:RadSkinManager runat="server" RenderMode="Lightweight" ID="RadSkinManager1" ShowChooser="true" Skin="Outlook" EnableEmbeddedSkins="true" Visible="false"></telerik:RadSkinManager>  
                <telerik:RadEditor RenderMode="Lightweight" ID="editor1" runat="server" EnableResize="false" EditModes="Design,HTML"
                        AllowThumbGeneration=true
                        UseEmbeddedScripts=false
                        EnableTab="false" width="630px" height="570"
                        Editable="True"
                        RadControlsDir="~/login/sites/editor/telerik/RadControls/"
                        ConfigFile="~/Login/sites/Editor/telerik/RadControls/Editor/ConfigFile.xml"
                        ToolsFile="~/Login/sites/Editor/telerik/RadControls/Editor/ToolsFile.xml"
                        ExternalDialogsPath="~/login/sites/editor/telerik/RadControls/Editor/EditorDialogs"                        
                        OnClientLoad="onClientLoad" EnableEmbeddedSkins ="true">

                </telerik:RadEditor>

     

     

  2. Misho
    Admin
    Misho avatar
    129 posts

    Posted 30 Mar Link to this post

    Hello,

    Thank you for contacting us.

    We are not aware of such issue in Telerik RadEditor v2016.1.225.35 and you are the first one to report it. I was not able to reproduce the unwanted behavior on my end using the markup you have provided either.
    I would suggest that you open an official support ticket to provide a very basic runnable sample to demonstrate the issue and elaborate on your specific scenario. As a side note you may find the following help resources for RadEditor dialogs and how to configure them useful:
    http://docs.telerik.com/devtools/aspnet-ajax/controls/editor/functionality/dialogs/overview
    http://docs.telerik.com/devtools/aspnet-ajax/controls/editor/functionality/dialogs/file-browser-dialogs/overview
    http://docs.telerik.com/devtools/aspnet-ajax/controls/editor/functionality/dialogs/externaldialogspath-property#externaldialogspath-property

    Best Regards,
    Misho
    Telerik
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