DropDownList - Click through issue on Android mobile device

10 posts, 0 answers
  1. ScholarisPM
    ScholarisPM avatar
    11 posts
    Member since:
    Feb 2007

    Posted 11 Dec 2012 Link to this post

    On Android mobile devices the click event from the drop down lists popup triggers the click event of controls below the clicked item.

    This was resolved for Mac Mobile devices in a previous build 2012.2.710 as "Prevent click events through widget's popup in mobile devices".

  2. Petur Subev
    Admin
    Petur Subev avatar
    1882 posts

    Posted 13 Dec 2012 Link to this post

    Hello Craig,

    I tried to reproduce your case in this particular online demo, but to no avail. The Customize button click logic is not executed when the item just over it is selected from the DropDownList above.

    Do you experience such problem in our online demos?

    Kind Regards,
    Petur Subev
    the Telerik team
    Join us on our journey to create the world's most complete HTML 5 UI Framework - download Kendo UI now!
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  4. ScholarisPM
    ScholarisPM avatar
    11 posts
    Member since:
    Feb 2007

    Posted 14 Dec 2012 Link to this post

    Hello Petur,

    A bit more information about the issue

    Happens on Adroid Device Using PhoneGap version 2.1.0
    We are using the latest Kendo UI files version 2012.3.1114
    We have tried using the latest version of jQuery 1.8.2.

    Attached is a sample Android project that has the problem.

    Thanks
  5. Petur Subev
    Admin
    Petur Subev avatar
    1882 posts

    Posted 18 Dec 2012 Link to this post

    Hello Craig,

    I have forwarded this issue to our Dev team for further investigation. I will let you know if I have more information on the subject.

    Thank you for your patience.

    Regards,
    Petur Subev
    the Telerik team
    Join us on our journey to create the world's most complete HTML 5 UI Framework - download Kendo UI now!
  6. ScholarisPM
    ScholarisPM avatar
    11 posts
    Member since:
    Feb 2007

    Posted 02 Jan 2013 Link to this post

    Hi Guys

    I know we just had the Xmas and New Year holiday period but I was wondering if the development team was back on deck yet and if they have had time to have a look at the issue you escalated to them

    Thanks
    Craig
  7. Alexander Valchev
    Admin
    Alexander Valchev avatar
    2875 posts

    Posted 04 Jan 2013 Link to this post

    Hi Craig,

    We will need more time to investigate this case. I will write you back as soon as the issue is fixed.

    Kind regards,
    Alexander Valchev
    the Telerik team
    Join us on our journey to create the world's most complete HTML 5 UI Framework - download Kendo UI now!
  8. ScholarisPM
    ScholarisPM avatar
    11 posts
    Member since:
    Feb 2007

    Posted 25 Jan 2013 Link to this post

    Hi Alexaner,

    Just want to check up on progress on the investigtion of this issue as it has been over 5 weeks since this was escalated to teh development team and I would have hoped for some response by now

    Do I need to log a support request to push this issue through another channel as the problem is not impacting the release of our Android version of our application

    Regards
    Craig
  9. Alexander Valchev
    Admin
    Alexander Valchev avatar
    2875 posts

    Posted 28 Jan 2013 Link to this post

    Hello Craig,

    I tested your code with the Service Pack release (v2012.3.1315) and got it working as expected - the ghost click which causes the behaviour is prevented. Please download the Service Pack (or latest internal build) and give it a try. My test device is Samsung Galaxy Nexus with Android 4.1.2.

    On a side note, I would not recommend to test the event trigger with alerts (although this works for this particular case). Alert statements block the JavaScript execution and messes up with the normal flow of DOM events. In case you observe any problems please test them with a console.log or any other JavaScript code apart from alert as well.

    Regards,
    Alexander Valchev
    the Telerik team
    Join us on our journey to create the world's most complete HTML 5 UI Framework - download Kendo UI now!
  10. ScholarisPM
    ScholarisPM avatar
    11 posts
    Member since:
    Feb 2007

    Posted 29 Jan 2013 Link to this post

    Hi Alexander,

    Thanks for the update on the isseu we are facing.

    We have updated the test code to use the latest Kendo Ui JS version (2012.3.1315) but we still experience the same problem.

    I have attached the updated test code

    Thanks
    Craig
  11. Alexander Valchev
    Admin
    Alexander Valchev avatar
    2875 posts

    Posted 31 Jan 2013 Link to this post

    Hello Craig,

    Thank you for the feedback.

    I was not able to reproduce triggering the click event of the button, however I noticed another issue - the textarea under the first DropDownList gets selected after the widget closes. I spoke with the developer team and they confirmed the problem. Currently we are making changes in the implementation in order to avoid this behaviour. The fix should be available within a few days. I will attach it to the bug report ticket that you submitted as soon as it is ready.

    Once again I apologize for the inconvenience caused.

    Regards,
    Alexander Valchev
    the Telerik team
    Join us on our journey to create the world's most complete HTML 5 UI Framework - download Kendo UI now!
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