Designer troubles

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  1. Daniel Plomp
    Daniel Plomp avatar
    130 posts
    Member since:
    Feb 2004

    Posted 26 Jun 2008 Link to this post

    Hi all,

    I've some troubles with the r.a.d.chart designer.
    When I go down the tree to change e.g. the font-size of the labels, my whole page (HTML code) is changed. Well, I get lots of errors and even somewhere in a <table> there are chart elements flying around...

    It occurs when editing via the SeriesCollection designer window.

    Anyone else that had dit behaviour?

    Daniel
  2. Giuseppe
    Admin
    Giuseppe avatar
    2363 posts

    Posted 30 Jun 2008 Link to this post

    Hi Daniel,

    Unfortunately we are unable to reproduce the erroneous behavior in our local tests. Could you elaborate a bit more on your specific setup -- does the problem occur every time or only occasionally? Could you give us a step by step guide how to observe the erroneous issue so we can advise you properly how to proceed.


    All the best,
    Manuel
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center
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  4. Daniel Plomp
    Daniel Plomp avatar
    130 posts
    Member since:
    Feb 2004

    Posted 30 Jun 2008 Link to this post

    Hi Manuel,

    All I can say it is occuring when I change the properties (font, size, color) of the X axis and Y axis, or inside the plotarea. If I add the properties in the HTML code, everything works okay.

    When I change the properties inside the designer, and compile my project, I get like 72 errors about the chart.

    The main errors have something to do with <telerik.charting.charseries>.

    I didn't have time yet to dive into it.

    Daniel
  5. Giuseppe
    Admin
    Giuseppe avatar
    2363 posts

    Posted 01 Jul 2008 Link to this post

    Hello Daniel,

    Could you confirm you have the two necessary directives for the RadChart control on the page where the problem occurs -- there should be a register directive for the Telerik.Web.UI assembly, as well as to the Telerik.Charting assembly that contains core charting classes like ChartSeries. If you have successfully installed the suite and you are dropping the control from the toolbox they should be automatically inserted in the ASPX.


    Best wishes,
    Manuel
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center
  6. Rob
    Rob avatar
    4 posts
    Member since:
    Jun 2008

    Posted 16 Jul 2008 Link to this post

    I am also experiencing this error, bug. It's becoming very annoying and making it very hard to work with charts. Nevertheless, it's very frustrating trying to get my first chart to even compile. I am also getting the ChartSeries errors. When I go into the designer, add a series, and then click ok, it completely rearranges my aspx. Sometimes adds several other radcharts.

    Please let me know as soon as this is fixed as we need to implement a chart within the next two weeks.

    Thanks
    Rob
  7. Giuseppe
    Admin
    Giuseppe avatar
    2363 posts

    Posted 18 Jul 2008 Link to this post

    Hello Rob,

    The most probable reason you are getting errors for the ChartSeries class is a missing reference to the Telerik.Charting assembly that contains some of the core charting classes or a reference to the wrong version of the latter assembly.

    We would like you to confirm that you have the two necessary directives for the RadChart control on the page where the problem occurs -- there should be a register directive for the Telerik.Web.UI assembly, as well as to the Telerik.Charting assembly; also we would be grateful if you could elaborate on the assembly versions you are using in your project. Both directives should be automatically inserted in the ASPX if you have successfully installed the suite from the installer; otherwise you may need to add the page directive manually.

    We understand your frustration but without further details how to reproduce the problem with the duplicate radchart instances we will not be able to advise you properly as there is not a general problem with the charting control that we are aware of thus we cannot forward it to our developers to fix it.


    Best wishes,
    Manuel
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center
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