Deployment problems

[Andres Sosa]

I'm using the WPF controls and am trying to deploy my app using click-once deployment.  Everything works as expected but when I run the app, the following message box appears:

You are running a trial version of RadControls for WPF.

Would you like to get details on purchasing a registered version?

I have purchased the registered version and have that version installed on my development machine.  What do I need to do to deploy this correctly?

[Milan]

Hello Andres Sosa,

It seems that your application is using the trial assemblies of our WPF suite. There can be several causes for such a problem but the most likely one is that your project references got mixed up for some reason.

Could you please check if the assemblies that you are using in your project are really the ones from your licensed version? If you have previously installed a trial version your project could still be using the trial assemblies. 

One more thing comes to my mind. If you are deploying your application as XBAP you might have a cache related problem. XBAP applications are cached and you might be viewing an old version of your application. If that is the case you can try to clear your cache. This can be done from the Visual Studio Command Prompt - you just need to execude "mage -cc".

Greetings,
Milan
the Telerik team

Check out Telerik Trainer, the state of the art learning tool for Telerik products.

[Andres Sosa]

I don't have a trial version installed.  I did install the full version and I've tried just adding references to the DLLs from the Manual installation folder but either way, the published application warns about a trial version on startup.  I have set 'CopyLocal' to true for these DLLs.

I'm not running the app as an XBAP - it's being published through Click-Once deployment.

[Rosi]

Hello Andres,

I suggest you check  are the dll files trial or dev version using Visual Studio by the following way:

1.Open the project containing the dll-s with Visual Studio.
2.Double click on the dll file so the properties window of the dll to be shown. (see step2.jpg for a reference)
3.Expand the Version folder.
4.Double Click on the version and you will see the whole information about the dll.(see step3.jpg for a reference)

If this is Trial Version this will be written in the FileDescription property. (see step4.jpg for a reference)

For example:
Telerik.Windows.Controls Trial Version
Telerik.Windows.GridView Trial Version


If your dll files contain this message in the FileDescription then they are trial version and you have to replace them with dev versions.

Hope this helps.

Regards,
Rosi
the Telerik team

Check out Telerik Trainer, the state of the art learning tool for Telerik products.

[Andres Sosa]

I did as described and the file description reads 'Telerik.Windows.Controls' - there's no Trial information anywhere.  Here are the values listed:

Assembly Version: 2008.3.1105.35

FileDescription: Telerik.Windows.Controls

FileVersion: 2008.3.1105.35

InternalName Telrik.Windows.Controls.dll

LegalCopyright: Copyright © 2008

OriginalFilename: TelerikWindows.Controls.dll

ProductName: Telerik.Windows.Controls

ProductVersion: 2008.3.1105.35

I inspected each Telerik dll that is being used and none of them are labeled as being a trial version.

[Rosi]

Hi Andres Sosa,

We are sorry for the delay answer.

I suggest that you check whether a trial dll exists in the GAC and if so remove it. You can check for the dll by executing the following command in the Visual Studio prompt - gacutil /l. This command will list all assemblies in the GAC.

If this does not help you, I suggest you open a support ticket and send us your project to test it locally. This will help us to investigate the problem and provide you with more specific instructions.

Regards,
Rosi
the Telerik team

Check out Telerik Trainer, the state of the art learning tool for Telerik products.

[Rizwan]

Hi, I am deploying an application that;s developed using telerik control I used a tree view and menu on master page but once I deploeyed it on a stand alone server and the styles and all of the controls are messed I am attaching the file how it looks after rendering can you please guide me what;s wrong what i need to do to rectify this its very very urgent as I need to deploy it on client server tomorrow.

Thanks in Advance.
Riz

[Veselin Vasilev]

Hello Rizwan,

Looking at the screenshot you attached I think this is related to our ASP.NET Ajax components. If I am correct - please post your question in the respective forum, because this one is for RadControls for WPF and we would like to keep the content consistent.

Thank you

Sincerely yours,
Veselin Vasilev
the Telerik team

[Smriti]

Hi ,

 I am also having a deployment issue. I am using Telerik Tree View control in Excel VSTO Application.  The Tree View control is added in the Document action pane. I am deploying VSTO application using Click Once. In the deployment deployment folder I see the  dll's Telerik.WinControls.dll.deploy, TelerikCommon.dll.deploy,Telerik.WinControls.UI.dll.deploy .

But on openning the workbook the Tree View control is not gettting loaded and it is not throwing any error either.

Thanks

[Vanya Pavlova]

Hi Smriti,


Your question is related to our WinForms component suite. I strongly recommend you to post your question in the respective category. Our specialists will research the problem and provide you with an appropriate solution.


Regards,
Vanya Pavlova
Telerik