Default Sharepoint 2010 editing tools showing

4 posts, 0 answers
  1. Nick
    Nick avatar
    4 posts
    Member since:
    Jan 2011

    Posted 11 Mar 2013 Link to this post

    Since our upgrade to Sharepoint 2010 both editors now show up when attempting to edit and content. See attached. What needs to be done to only show the Telerik editor?
  2. Stanimir
    Admin
    Stanimir avatar
    1653 posts

    Posted 12 Mar 2013 Link to this post

    Hello Nick,

    Could you confirm that you are using RadEditor for SharePoint 2010, its version is 6.x.x. Also In order to reproduce the problem on our side I will need to know exactly in what scenario you are using it. Is it WCM, wiki, blog, list?

    Also could you check if there are no javascript errors in the page where the editor is shown? Such errors might brake the control's functionality.


    All the best,
    Stanimir
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.

  3. Nick
    Nick avatar
    4 posts
    Member since:
    Jan 2011

    Posted 12 Mar 2013 Link to this post

    We are using version RadEditorSharePoint/6.5.0.0 for a WCM sharepoint website. There are no javascript errors on any of the pages.
  4. Stanimir
    Admin
    Stanimir avatar
    1653 posts

    Posted 14 Mar 2013 Link to this post

    Hi,

    Nick I researched further the problem and it looks like this is a known issue, which we still have not resolved. You can track the public item in our PITs system in the following URL: http://www.telerik.com/support/pits.aspx#/public/aspnet-ajax/11122

    At this point I can not provide you with an exact estimation of when this will be fixed.

    Greetings,
    Stanimir
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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