Compatibility with RadRichTextBox for WPF

2 posts, 0 answers
  1. Patrick
    Patrick avatar
    30 posts
    Member since:
    Aug 2011

    Posted 06 Jul 2012 Link to this post


    I export a report to a word document (.docx). If I open the document with Word 2010, everything is perfect. If I open with the RadRichTextBox for WPF, It is very very long to open the document ( there is only 1 page and the file is 12 KB) and, it is not as accurate as when opened wint Word. Is it a know issue?

  2. Iva Toteva
    Iva Toteva avatar
    1319 posts

    Posted 10 Jul 2012 Link to this post

    Hello Patrick,

    Thank you for reporting this issue. We have also noticed some incompatibilities between the way Reporting saves the document and DocxFormatProvider loads it. We will look into the problem to see if it is related to the export or import.

    In order to make sure to address the issue you have observed, could you open a support ticket and attach the document you have used?

    Looking forward to your reply.

    All the best,
    Iva Toteva
    the Telerik team

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