Client error "Could not find an instance of RadProgressManager or RadAsyncUpload on page..."

2 posts, 0 answers
  1. Julio
    Julio avatar
    6 posts
    Member since:
    Feb 2013

    Posted 18 Sep 2013 Link to this post

    Hi, 

    First of all
    sorry for my bad English

    I have a Problem with the RadAsyncUpload Control.
    I'm using VS2010, and my Telerik Versión is Q1 2013

    In a web page I have a Radgrid that shows the names of files uploaded.
    When a user click a button of any of the rows of the Radgrid, it displays a Radwindow.

    In that Radwindow, i load a web page containing 3 RadAsyncUpload and 1 RadProgressArea.
    In the load event a query is performed to the database to see if the files that corresponds to the row of the Radgrid exists.

    If the files already exist, the RadAsyncUpload are hidden.  And instead, show labels with the names of the uploaded files, and also shows a button to delete the files.

    But when the web page within the Radwindow finishes loading, i get a cliente message saying "Could not find an instance of RadProgress or RadAsyncUpload on the page. Are you missing the control declaration?".

    I notice that when controls are hidden the message appears. But when they are not does not appear.

    If files exist, I need to hide the controls,to show the user the option to remove them from the server.

    Here are part of my code:

    * One of my RadAsyncUpload on the web page, the other 2 are the same with different names.

    <div class="Inscontrolrow">
        <telerik:RadAsyncUpload ID="AsyncUpload1" runat="server" Culture="es-MX"  MaxFileInputsCount="1" TabIndex="12" AllowedFileExtensions=".pdf,.xls,.xlsx,.zip,.xml" MaxFileSize="140680064" >
        </telerik:RadAsyncUpload>
        <div style="float:left; margin:0 20px 0 0">
             <asp:Label ID="LblArchivoFO" runat="server"  Visible="false"></asp:Label>
        </div>
        <div style="float:left">
              <telerik:RadButton ID="BtnEliminarFO" runat="server" Text="Eliminar"   Visible="false"></telerik:RadButton>
        </div>
    </div>
    * The only RadProgressArea that the web page contains.

    <div class="Inscontrolrow">
       <telerik:RadProgressArea runat="server" ID="ProgressArea1" Culture="es-MX" TabIndex="19">
       </telerik:RadProgressArea>
    </div>

    * Part of the server code where the controls are hidden:
    ......
    If Not row("Archivo_Factura_Original") Is Nothing And Not row("Archivo_Factura_Original") Is DBNull.Value Then
     Dim Rutacarpeta As String = Server.MapPath("~/Archivos/clientes/" + CStr(Session("ID_")).Trim + "/Facturas_Originales/")
     Dim name As String = CStr(row("Archivo_Factura_Original"))
     If File.Exists(Rutacarpeta & name) Then
      LblArchivoFO.Text = CStr(row("Archivo_Factura_Original"))
      LblArchivoFO.Visible = True
      BtnEliminarFO.Visible = True
      Me.AsyncUpload1.Enabled = False
      Me.AsyncUpload1.Visible = False
     Else
      LblArchivoFO.Visible = False
      BtnEliminarFO.Visible = False
      Me.AsyncUpload1.Enabled = True
      Me.AsyncUpload1.Visible = True
     End If
    End If
    .....

    Please help me.

  2. Julio
    Julio avatar
    6 posts
    Member since:
    Feb 2013

    Posted 19 Sep 2013 Link to this post

    Anyone could help me?   please...   =(

    How I can make that error message disappear? ...



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