Cannot read Help file RadControls

7 posts, 0 answers
  1. eugen100
    eugen100 avatar
    34 posts
    Member since:
    Mar 2007

    Posted 06 Oct 2008 Link to this post

    Hello,
    I have downloaded RadControls_for_ASP.NET_AJAX_Manual_2008.2.1001.zip
    and unzipped it. But I can't read help, because when I try to open  file
    RadControlsForASP.NET.AJAX.chm
    I get   "The page cannot be displayed" message. How can I fix that?
    Thank you
    Evgeny
  2. Sebastian
    Admin
    Sebastian avatar
    9934 posts

    Posted 06 Oct 2008 Link to this post

    Hi eugen100,

    Can the reason for the error you encountered be the one discussed in the following KB article? Try the solution suggested in it and let me know whether this helps.

    Best regards,
    Stephen
    the Telerik team

    Check out Telerik Trainer, the state of the art learning tool for Telerik products.
  3. UI for ASP.NET Ajax is Ready for VS 2017
  4. eugen100
    eugen100 avatar
    34 posts
    Member since:
    Mar 2007

    Posted 06 Oct 2008 Link to this post

    Hello, Stephen,
    Thank you for you for your answer. Unfortunately this article didn't help me (both methods).
    Also I see that in previous version of the help I have also file RadControlsForASP.NET.AJAX.chw
    that is absent in the current version.
  5. eugen100
    eugen100 avatar
    34 posts
    Member since:
    Mar 2007

    Posted 06 Oct 2008 Link to this post

    Hi,
    I think that it's some issue of security. I was trying with this directory and changed its location to root of C. Then I succeeded to see the help and chw-file was created.
  6. Todd Anglin
    Todd Anglin avatar
    2040 posts
    Member since:
    Aug 2005

    Posted 06 Oct 2008 Link to this post

    Eugen-

    Happy to see you found your answer. Security settings on your local system seem to have prevented your access to the docs. For reference, you can always access the complete and up-to-date Telerik help docs online at this location:


    Have fun developing with the RadControls!

    -Todd
  7. Nikolay Dobrev
    Admin
    Nikolay Dobrev avatar
    201 posts

    Posted 08 Oct 2008 Link to this post

    Hi Eugen,

    What I would like to add is the following blog post describing how to troubleshoot CHMs on Vista (you didn't mention your OS so I am guessing this might be the problem):

    http://blogs.telerik.com/NikolayDobrev/Posts/08-07-29/Troubleshooting_CHM_files_on_Vista.aspx






    Greetings,
    Nikolay Dobrev
    the Telerik team

    Check out Telerik Trainer, the state of the art learning tool for Telerik products.
  8. eugen100
    eugen100 avatar
    34 posts
    Member since:
    Mar 2007

    Posted 08 Oct 2008 Link to this post

    Hi, Nikolay,
    My OS is Windows XP, but may be your advice will be helpful in next time when I have a problem with chm. Thank you
    Evgeny
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