Auto Hide panes won't hide after clicking them

9 posts, 0 answers
  1. John
    John avatar
    11 posts
    Member since:
    Jun 2011

    Posted 29 Jul 2011 Link to this post

    Hi,
    I have a question. Why don't the panes with auto hide set on, hide themselves if they have been clicked? A good example is the Telerik Controls Example for Docking. The example called "Unpinned Panes" allows you to hover over different unpinned panes, they animate open and as you move from one pane to the other, other panes open and close as expected. BUT, if you happen to click on one, even moving the mouse to the HostDocument, the panes will no longer auto hide.

    This is frustrating, because all 'users' will intuitively click an unpinned menu, perform an action, then click on the Host Document to continue working, even clicking it, but the pane won't auto hide anymore.

    Is this a bug, or by design? I hope it's not by design, because it makes using unpinned panes, well... a pain! (pun intended)

    Thanks
  2. Konstantina
    Admin
    Konstantina avatar
    2332 posts

    Posted 03 Aug 2011 Link to this post

    Hello John,

    When an unpinned pane is clicked, it gets the focus. In order to hide the unpinned pane, it needs to loose the focus, i.e. another pane to be clicked. We have recently fixed a bug with the focus of controls in the pane's content, so could you please give it a try with the latest internal build available and let us know if that worked for you.

    Looking forward to your reply.

    Greetings,
    Konstantina
    the Telerik team
    Explore the entire Telerik portfolio by downloading the Ultimate Collection trial package. Get now >>
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  4. John
    John avatar
    11 posts
    Member since:
    Jun 2011

    Posted 09 Aug 2011 Link to this post

    Hello,
    Sorry for the delay, I was on holiday. I would like to try the latest internal build as you have suggested. Where can I find a link to download it?

    Thank You
  5. Konstantina
    Admin
    Konstantina avatar
    2332 posts

    Posted 10 Aug 2011 Link to this post

    Hi John,

    You can download the current internal build from here after you log-in to your account.

    Greetings,
    Konstantina
    the Telerik team
    Explore the entire Telerik portfolio by downloading the Ultimate Collection trial package. Get now >>
  6. John
    John avatar
    11 posts
    Member since:
    Jun 2011

    Posted 10 Aug 2011 Link to this post

    OK, I have downloaded the latest internal build, upgraded my application with the upgrade wizard, but the problem still persists.

    Is there something else I can try?

    Thanks
  7. Konstantina
    Admin
    Konstantina avatar
    2332 posts

    Posted 11 Aug 2011 Link to this post

    Hello John,

    Unfortunately, this is how the Docking control is working. In order to close the unpinned pane on which was clicked you have to click on another pane or its content.

    Greetings,
    Konstantina
    the Telerik team
    Explore the entire Telerik portfolio by downloading the Ultimate Collection trial package. Get now >>
  8. John
    John avatar
    11 posts
    Member since:
    Jun 2011

    Posted 11 Aug 2011 Link to this post

    Now i am very confused.

    Does not clicking on the HostDocument constitute the pane losing focus? In the demo provided by Telerik (Unpinned Panes), if you click a menu pane, and then click the host document, the pane will not hide, it will permanently obscure the HostDocument making it unusable.

    Please clarify, because this means that the auto hide panels are completely useless if that is the case. I can provide a video of what I am describing if needed.

    Thanks
  9. Konstantina
    Admin
    Konstantina avatar
    2332 posts

    Posted 12 Aug 2011 Link to this post

    Hello John,

    Sorry for the confusion.

    If you test this scenario in the UnpinnedPanes demo, it won't work, as I mentioned earlier there was a bug with the focusing of the RadPane. If you use the latest internal build, if you click on the HostDocument the focus should be lost and the unpinned pane should get hidden.
    Are you still experiencing the issue when using the latest internal build? If so, could you please send us a sample project in which we can observe it and steps to reproduce. In that way we will be able to research it and provide a solution.

    Kind regards,
    Konstantina
    the Telerik team
    Explore the entire Telerik portfolio by downloading the Ultimate Collection trial package. Get now >>
  10. John
    John avatar
    11 posts
    Member since:
    Jun 2011

    Posted 15 Aug 2011 Link to this post

    I have posted an example in support ticket 454136 as you have requested.
    Thanks
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