403 forbidden, but only for site members

3 posts, 0 answers
  1. js
    js avatar
    2 posts
    Member since:
    Jul 2007

    Posted 12 Jul 2007 Link to this post

    Hello,

    I am having a 403 Forbidden error, but only for regular members (contributors). For example, in a discussion board entry they can see the editor fine, but when they try to submit the post (message) they get a 403 Forbidden error.

     

    When a site administrator does the same thing, the RTE control works fine.

     

    If I add the regular member user to the group “Owners” then the user can use the control just fine.

     

    Also, I am using FBA (forms based authentication). The user accounts are in an SQL Server database “aspnetdb”.  They are not windows or win domain accounts.

     

    Please help.

  2. Lini
    Admin
    Lini avatar
    2144 posts

    Posted 13 Jul 2007 Link to this post

    Hello,

    If possible, check the server's event viewer. There should be an event in the Application log, which lists more details about the error. If you cannot find anything in the event viewer, you might be able to see the error details if you temporarily turn off the friendly error messages for the SharePoint site. To do this, open the site's web.config file and make the following changes:

    1) set CallStack="true" in the SafeMode section.
    2) set <customErrors mode="Off" />  in the system.web section.

    Another approach is to use a HTTP proxy (e.g. Fiddler - http://www.fiddlertool.com/fiddler/) to check the requests.

    If you still only see the 403 error you can check the logs at \Program Files\Common Files\Microsoft Shared\web server extensions\12\LOGS\, which must contain information about the error.

    Usually, the 403 error occurs if the user does not have read permission for the editor support files (located at \Program Files\Common Files\Microsoft Shared\web server extensions\wpresources\RadEditorSharePoint\4.1.0.0__1f131a624888eeed\RadControls\). In your case the user should be NETWORK SERVICE, since you are using forms authentication. It is unlikely that the problem is caused by permissions, since you said that the editor loads fine. However, we recommend that you reset the permissions for the RadControls folder so that everyone has at least read permissions.



    Greetings,
    Lini
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center

  3. js
    js avatar
    2 posts
    Member since:
    Jul 2007

    Posted 13 Jul 2007 Link to this post

    Hello,

    After further testing, it looks like the permissions or something else for that discussion board was messed up. We were previously doing a lot of experimenting with that discussion board. After creating a new discussion board, all users can use the rad control without the 403 error. My first clue was that the control works fine for all user types in the announcements area.

    Thank you very much for helping and for this great control. ‘Sorry I took your time without doing further investigating first.

    John

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