Home / Community / Forums / SharePoint 2007 > Full-Featured RadEditor > Reusable Content

• Christopher

  Posted on Jul 17, 2008 (permalink)

  Hi,
  
  I've read in a few places that the reusable content functionality found in MOSS WCM doesn't work correctly when using the Telerik RAD Editor.
  
  We're looking to purchase the RAD Editor for our SharePoint WCM offering, but would like clarification around what exactly does and doesn't work regarding reusable content.
  
  A lot of the postings I've found were from last year - I wondered what the current state of play is regarding this - have the issues been fixed ?
  
  Any help appreciated.
  
  Kind Regards,
  
  Chris

  Reply

• Telerik Admin

  Posted on Jul 21, 2008 (permalink)

  Hi Christopher,
  
  There is a problem with the automatic update mechanism. We are currently working on that problem, but due to it's specifics and complexity we cannot provide an exact ETA when it is going to be fixed. Once it is solved, we will include the fix in the code and release an update.
  
  I hope this helps.
  
  Best wishes,
  George
  the Telerik team

  
  Instantly find answers to your questions at the new Telerik Support Center

  Reply

• Richard Finn

  Posted on Oct 25, 2008 (permalink)

  I have fixed the RadEditor in MOSS so that the Reusable Content is now working.  Please let me know if you would like to see the code that makes this possible.

  Reply

• domack

  Posted on Oct 27, 2008 (permalink)

  Even though we skipped Reusable Content in our current project I think we might need this in the future, so if you can supply any example/code of how you solved this it would be very interesting!
  
  Good work!,
  /Marcus
  
  
  
  
  
  

  Reply

• Stefan Vidlund

  Posted on May 5, 2009 (permalink)

  I cannot find anywhere that this problem is solved yet, and it start to become crucial for our solution that we can handle updates in the reusable content functionality. If this isn't solved soon we have to either stop using the RAD Editor or re-build the page layouts in some clever way so that the functionality can be used in SOME way... If you have a solution on this problem it would be VERY nice to get more information on this! And if this is a real solution, why haven't this been picked up in the product yet?

  Reply

• Richard Finn

  Posted on May 5, 2009 (permalink)

  Here's the link for where I posted the reusable content fix
  
  http://www.codeplex.com/sptelerikrcfix
  
  -Rich Finn

  Reply

• Telerik Admin

  Posted on May 7, 2009 (permalink)

  Hello Richard Finn,
  
  Thank you for the provided information. We will implement the fix of the reusable content in SP2 of RadControls for ASP.NET AJAX, which is scheduled for the end of the mount.
  
  Regards,
  Stanimir
  the Telerik team

  
  Instantly find answers to your questions on the new Telerik Support Portal.
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  Reply

• Gil Canare

  Posted on May 20, 2009 (permalink)

  Can you confirm if this is still going to be included in SP2 and when the expected date of release will be?
  
  Thanks!
  
  

  Reply

• Telerik Admin

  Posted on May 22, 2009 (permalink)

  Hi,
  
  The RadEditor for MOSS update is planned one week from now (next Friday). The reusable content fix for the WCM editor field will be added in this update.
  
  Greetings,
  Lini
  the Telerik team

  
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  Reply

• License Developer

  Posted on Jun 21, 2009 (permalink)

  Was the fix for reusable content released as stated in the may 22nd post? I purchased the Rad Editor 2 years ago and wasn't able to implement it because we rely on reusable content..

  Reply

• Telerik Admin

  Posted on Jun 22, 2009 (permalink)

  Hi ,
  
  The issue with the reusable content is fixed in the latest version or RadEditor, which is 5.4.1 now. You can download free trial by going to the Downloads section of your account then you click on free trials and then click on the Visual Studio Extensions, DLLs, Scripts, Source Code, DNN and MOSS wrappers ... link. I attached an image where you can see the page with the trial archive.
  
  I hope this helps.
  
  
  Greetings,
  Stanimir
  the Telerik team

  
  Instantly find answers to your questions on the new Telerik Support Portal.
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  Attached files

  • download-trial.png

  Reply

• Frederik Østerbye

  Posted on Jul 30, 2009 (permalink)

  Hi there
  
  We've wondered whether to upgrade our version of radEditor. The purpose of the upgrade is solely to be able to use the reusable content feature, which does not work in our current version which is 4.4.0.0.
  
  We've installed the trial version of radEditor v. 5.5.0.0 correctly and are able to edit content with the upgraded editor.
  Although the editor seems to be correctly installed we are not able to update the reusable content items from the reusable content list.
  
  Best regards
  Frederik Østerbye
  

  Reply

• Telerik Admin

  Posted on Jul 31, 2009 (permalink)

  Hi Frederik Frederik,
  
  When you are using the latest version of RadEditor for MOSS you can insert reusable content in every scenario (web part, list, WCM). How ever the update function is available only in WCM scenario. In the current version of RadEditor for MOSS 5.5.0 there is a known bug with the update functionality if you replace the original PublishingWebControls:RichHtmlField field with telerik:RadHtmlField filed by using the SharePoint Designer. This issue will be fixed in the next service pack of the control, which is scheduled for August. How ever in mean time if you have a valid licence agreement I can provide you with a fixed version of the RadEditorSharePoint.dll 5.5.0.0 and all you will need to do is replace the existing one in the GAC and perform an iisreset.
  
  Best wishes,
  Stanimir
  the Telerik team

  
  Instantly find answers to your questions on the new Telerik Support Portal.
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  Reply

• Sam Chia

  Posted on Sep 3, 2009 (permalink)

  "known bug with the update functionality if you replace the original PublishingWebControls:RichHtmlField field with telerik:RadHtmlField filed by using the SharePoint Designer. This issue will be fixed in the next service pack of the control, which is scheduled for August."
  
  Hi Stanimir
  
  May i know when will the next service pack release for the MOSS Radeditor which includes the above bug fix? It was suppose to be in august?
  
  thank you for your advice
  
  Cheers
  Sam

  Reply

• Telerik Admin

  Posted on Sep 3, 2009 (permalink)

  Hello Sam,
  
  The new version of RadEditor for MOSS (5.5.1) was released last Friday. The bug with the reusable content is fixed.
  
  In addition you can find upgrade instructions in the following help article http://www.telerik.com/help/aspnet-ajax/upgrade_to_a_newer_version_of_radeditor_for_moss.html.
  
  Best wishes,
  Stanimir
  the Telerik team

  
  Instantly find answers to your questions on the new Telerik Support Portal.
  Watch a video on how to optimize your support resource searches and check out more tips on the blogs.

  Reply

• Frederik Østerbye

  Posted on Sep 3, 2009 (permalink)

  I can't seem to find the trial version of the upgrade.
  
  We would like to verify that the fix/upgrade will make us able to use the reusable content feature, before purchasing the application.
  
  - Best regards Frederik
  

  Reply

• Telerik Admin

  Posted on Sep 3, 2009 (permalink)

  Hello Frederik,
  
  Go to the Download free trial for... page, then click on the Visual Studio Extensions, DLLs, Scripts, Source Code, DNN and MOSS wrappers ... link and download the RadEditor for MOSS: (zip, 13 MB) installation. You can see the attached screen shot for more information.
  
  All the best,
  Stanimir
  the Telerik team

  
  Instantly find answers to your questions on the new Telerik Support Portal.
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  Attached files

  • downloadtrileradeditorformoss.png

  Reply

• Bob Graham

  Posted on Oct 27, 2009 (permalink)

  I've downloaded this version but the reusable content that is marked as "read-only, update" is not being updated in the editor based on changes in the source content list.
  

  Reply

• Telerik Admin

  Posted on Oct 27, 2009 (permalink)

  Hello Bob,
  
  Could you provide me with a step by step scenario of how to reproduce the issue on our test server?
  
  Thank you.
  
  Best wishes,
  Stanimir
  the Telerik team

  
  Instantly find answers to your questions on the new Telerik Support Portal.
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  Reply

• Bob Graham

  Posted on Oct 27, 2009 (permalink)

  Install Process
  - asp.net ajax to moss
  - added trial asp.net rad controls to moss
  - deployed moss editor solution via .wsp
  
  Test Scenario
  - Added "Reusable Content" (HTML text "AAA")  in site collection list and marked as "automatic update"
  - Added Rad Editor Web Part to Web Part Page
  - Selected "AAA" item via rad editor toolbar "MOSS template manager" - worked as expected
  - Updated "Reusable Content" item HTML from "AAA" to "BBB"
  - Returned to Web Part Page -- still displayed "AAA"
  - (Note - i confirmed that the reusable content items worked as expected in this site/site collection via the "out of the box" page control
  ; no caching is turned on for this site)
  
  

  Reply

• Telerik Admin

  Posted on Oct 28, 2009 (permalink)

  Hello Bob,
  
  You should know that the reusable content auto-update feature is available only in WCM scenario. In web part and list scenario you can use the reusable content only as a template.
  
  Greetings,
  Stanimir
  the Telerik team

  
  Instantly find answers to your questions on the new Telerik Support Portal.
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  Reply

• Natasja van der Laan

  Posted on Nov 26, 2009 (permalink)

  I use the latets version of the RadEditorMoss (5.6) and at first sight all works fine.
  But when I have reusable content and place a Web Part on the page the reuable content changes in a clickable character a and never changes back to the content anymore.
  
  Not even on submit. In display mode it still stace a clickable character a
  Any help appreciated.
  
  Kind regards,
  Natasja

  Reply

• Telerik Admin

  Posted on Nov 27, 2009 (permalink)

  Hello Natasja,
  
  Thank you for the provided information. We are aware of this issue and I think that it will be fixed for the SP1 Q3.2009 release of the ASP.NET AJAX controls.
  
  All the best,
  Stanimir
  the Telerik team

  
  Instantly find answers to your questions on the new Telerik Support Portal.
  Watch a video on how to optimize your support resource searches and check out more tips on the blogs.

  Reply

• David Slot

  Posted on Dec 15, 2009 (permalink)

  Hello Stanimir,
  
  Any news on this topic?
  I'm facing the same issue as Natasja.
  
  Thanks in advance.
  
  David

  Reply

• Telerik Admin

  Posted on Dec 15, 2009 (permalink)

  Hello David,

  The issue is fixed in the latest version of RadEditor for MOSS, which now is 5.6.1. Upgrade to it by following the instructions in the online help article http://www.telerik.com/help/aspnet-ajax/upgrade_to_a_newer_version_of_radeditor_for_moss.html.

  
  Regards,
  Stanimir
  the Telerik team

  
  Instantly find answers to your questions on the new Telerik Support Portal.
  Watch a video on how to optimize your support resource searches and check out more tips on the blogs.

  Reply

• David Slot

  Posted on Jan 14, 2010 (permalink)

  Hi Stanimir,
  
  We are now using the newest version of the RADEditor (5.6.1, assembly version 5.6.1.0), but still facing almost the same issue.
  When we insert an automatic updating piece of reusable content, all seems fine and the piece of reusable content can't be edited. Even the preview mode of the editor shows the piece of reusable content.
  
  However, as soon as we publish the page, it changes back into that clickable 'a' character. (The url behind the link is: http://<WebAppUrl>/ReusableContent/1_.000)
  When we change back to edit mode, it displays fine again, just as mentioned above.
  
  Is this still a known issue? And do you have any idea on when it'll be fixed?
  Thanks in advance.
  
  Greetings,
  
  David

  Reply

• Telerik Admin

  Posted on Jan 15, 2010 (permalink)

  Hello David Slot,
  Unfortunately I was not able to reproduce the issue on our test server. For your convenance I attached a small movie with my test. Please inform me if I am doing anything wrong.
  
  What I suggest you to do is check if you are not using resource files of the previously used versions. Make sure that there is noMOSSEditorTools.js file in your browser's cache. Also execute iisreset command.
  
  If cleaning the cache and executing the iisreset command does not help, please provide me with a step by step scenario of how to reproduce the issue. In order to reproduce the issue I will need the following files.
  1. ConfigFile.xml, TollsFile.xml, MOSSEditorTools.js, which are located in the /Program Files/Common Files/Microsoft Shared/web server extensions/wpresources/RadEditorSharePoint/5.x.x.0__1f131a624888eeed/Resources/ folder.
  
  2. If you modified the page layout with SharePoint Designer, send me the code where you are replacing PublishingWebControls:RichHtmlField with telerik:RadHtmlField.
  
  3. You can send me a sample content as well.
  
  Regards,
  Stanimir
  the Telerik team

  
  Instantly find answers to your questions on the new Telerik Support Portal.
  Watch a video on how to optimize your support resource searches and check out more tips on the blogs.

  Attached files

  • reusable-content-test.rar

  Reply

• Jan Goesaert

  Posted on Jan 25, 2010 (permalink)

  Hello,
  
  We're experiencing similar problems as described above: reusable content changing in clickable character a or even disappearing when we edit a summary link control on our page.
  We hope this wil be fixed by upgrading to the newest version of the Rad Editor.
  Meanwhile, we've experienced something else as well. We use WCM in a content deployment scenario and it appears that the reusable content code snippets do not get published to the production server.
  On the staging server we find this code:

  <EM>span id="__publishingReusableFragment" contenteditable="false"

  fragmentid="...<BR></EM>

  but on the production side these tags and everyting in between have disappeared while the rest of the page is published correctly.
  Is this a known issue that will be tackled by the latest version of the editor?
  
  Greetings,
  Jan

  Reply

• Telerik Admin

  Posted on Jan 25, 2010 (permalink)

  Hello Jan,
  Could you please provide me with step by step instructions of how to reproduce the issue?
  
  Sincerely yours,
  Stanimir
  the Telerik team

  
  Instantly find answers to your questions on the new Telerik Support Portal.
  Watch a video on how to optimize your support resource searches and check out more tips on the blogs.

  Reply

• Jan Goesaert

  Posted on Jan 25, 2010 (permalink)

  Hello Stanimir,
  
  Basically, what we're doing is just inserting a reusable fragment within our page (standard procedure) and as long as we do not edit another control on that page, everything works fine.
  However, we have two SharePoint servers: one for redaction purposes and one "publishing" server which is anonomously accessible by our visitors. Content is pushed from the first server to the "publishing" server by a standard content deployment job that runs once in an hour. Somewhere in that content deployment process, the reusable content-tags seem to disappear.
  We are using version 5.5.1.0. of the editor and planning an upgrade.
  
  Greetings
  Jan
  
  

  Reply

• Telerik Admin

  Posted on Jan 26, 2010 (permalink)

  Hi Jan Goesaert,
  You need to upgrade to the latest version of RadEditor for MOSS 5.6.2. I thing that the problem is fixed there. You can check it by downloading the fully functional trial.
  
  Here are the upgrade instructions http://www.telerik.com/help/aspnet-ajax/upgrade_to_a_newer_version_of_radeditor_for_moss.html.
  
  Best wishes,
  Stanimir
  the Telerik team

  
  Instantly find answers to your questions on the new Telerik Support Portal.
  Watch a video on how to optimize your support resource searches and check out more tips on the blogs.

  Reply

• Jan Goesaert

  Posted on Jan 29, 2010 (permalink)

  OK Thanks,
  We will try this out as soon as possible!
  Jan

  Reply

• Jan Goesaert

  Posted on Feb 9, 2010 (permalink)

  Unfortunately, the issue with disappearing reusable content in the content deployment process, appears to persist even after installing the upgrade. Suggestions or alternatives?
  

  Reply

• Telerik Admin

  Posted on Feb 10, 2010 (permalink)

  Hello Jan Goesaert,
  In the 5.6.2 version of RadEditor for MOSS the reusable content is saved by the same way as in the OOB SharePoint editor. Could you confirm that, if you create the content with the OOB editor, the reusable content will not disappear.
  
  Best wishes,
  Stanimir
  the Telerik team

  
  Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
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  Reply

• Jan Goesaert

  Posted on Feb 10, 2010 (permalink)

  Hello Stanimir,
  
  I can confirm this indeed! The reusable content has not disappeared when using the OOB RTE.
  
  Jan

  Reply

• Telerik Admin

  Posted on Feb 10, 2010 (permalink)

  Hi Jan Goesaert,
  In this case could you please provide us with a step by step scenario of how to reproduce the problem. Describe your content deployment process.
  
  Thank you.
  
  Sincerely yours,
  Stanimir
  the Telerik team

  
  Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
  Follow the status of features or bugs in PITS and vote for them to affect their priority.

  Reply

• Jan Goesaert

  Posted on Feb 10, 2010 (permalink)

  Hi Stanimir,
  
  What extra information do you need, besides the one I've posted earlier?
  You also need to know that we're working with customised page layouts in which our developers inserted the Telerik control: <Telerik:RadHtmlField>. We also use a customised masterpage. Within that masterpage I've tested an OOB SharePoint page-lay-out equiped with the OOB RTE and there the reusable content passed without any problems.
  
  Greetings
  Jan
  

  Reply

• Telerik Admin

  Posted on Feb 12, 2010 (permalink)

  Hi Jan,
  Could you open an official support ticket?
  
  There I will need the following information.
  
  1. The configuration files of your environment: web.config file of your MOSS site, ConfigFile.xml, ToolsFile.xml, and MOSSEditorTools.js, which are located in the Program Files\Common Files\Microsoft Shared\web server extensions\wpresources\RadEditorSharePoint\5.6.2.0__1f131a624888eeed\Resources folder. If you do not have 5.6.2.0__1f131a624888eeed folder, you are not using the latest version of the control and you need to upgrade.
  
  2. Sample of the reusable content, which you are inserting in the editor.
  
  3. A step by step scenario of how to reproduce the transferring of the date where the reusable content is lost.
  (Content is pushed from the first server to the "publishing" server by a standard content deployment job that runs once in an hour.)
  
  Sincerely yours,
  Stanimir
  the Telerik team

  
  Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.

  Reply

• Jan Goesaert

  Posted on Feb 26, 2010 (permalink)

  Hello all,
  
  We solved the problem by changing the path of our target SharePointsite. Before, the path of the source site looked like this: servername/site/site/site, the path of the destination site was: servername2/site/site.
  Earlier, we already discovered problems in the url-translation of hyperlinks created in Telerik. To tackle this issue our developers installed an "http module" that did some kind of string.replace. This worked fine but apparently it did not work for the reusable content.
  
  Greetings
  Jan

  Reply

• Anton

  Posted on Mar 16, 2010 (permalink)

  Very intresting bug: if you try to use reusable content inside other reusable content item it will show "a" link. Version 5.6.2
  

  Reply

• Telerik Admin

  Posted on Mar 17, 2010 (permalink)

  Hi Anton,
  
  Today we release new version 5.7.1. Could you confirm that you experience the same behavior with it. Also provide us with a step by step scenario of how to reproduce the issue.
  
  Regards,
  Stanimir
  the Telerik team

  
  Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.

  Reply

• Jason Hunt

  Posted on Mar 25, 2010 (permalink)

  We are having very similar issues currently using version 5.6.
  
  When using reusable content, after clicking the "Check in to shared draft" button, the content in the radeditor changes to an "a" link until the page refreshes, then the reusable content displays normally again. 
  
  However, the biggest problem is that if I edit the page, then edit a webpart on the page (so the web part properties show up at the right side of the page), the reusable content turns to an "a" link while the web part properties are displayed.  Then when I click "OK", or "Apply" on the webpart.properties, then check in the page to shared draft, the reusable content totally disapears and I have to go re-add it.
  
  Is this fixed in the version just released?  This doesn't have anything to content deployments, I am not using content deployments.  Any help would be appreciated.
  
  Thanks!

  Reply

• Telerik Admin

  Posted on Mar 26, 2010 (permalink)

  Hello Jason,
  
  This behavior does not occur in the latest version of RadEditor for MOSS, which is 5.7.1. I suggest you upgrade to it.
  
  Greetings,
  Stanimir
  the Telerik team

  
  Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.

  Reply

• Jason Hunt

  Posted on Mar 26, 2010 (permalink)

  I upgraded to 5.7.1 and the dissapearing reusable content issue seems to be resolved, thanks.  However, when I click "OK", or "Check in to Shared Draft", the content still switches to an "a" link tag until the save is complete and the page reloads.  Is this normal functionality?  It's not a showstopper, just a little weird.
  
  Thanks!

  Reply

• Telerik Admin

  Posted on Mar 26, 2010 (permalink)

  Hello Jason Hunt,
  However, when I click "OK", or "Check in to Shared Draft", the content still switches to an "a" link tag until the save is complete and the page reloads.  Is this normal functionality? - Yes, this is expected behavior. As long this is happening the automatic update functionality is working properly.
  
  
  Greetings,
  Stanimir
  the Telerik team

  
  Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.

  Reply

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