Home / Community & Support / Developer Productivity Tools Forums / ASP.NET > Upload > RadUpload not working in Firefox 3.6

• Jesus Inzunza

  Posted on Jan 22, 2010 (permalink)

  I have just upgraded to Firefox 3.6, and Radupload isn't working anymore!!!! My versions of the component is the 2.0.2.0. I know it is a very old one, but it has always worked correctly until now. No problems with IE8 or Safari 4.0.4.
  
  Please help!!!

• Genady Sergeev Genady Sergeev

  Posted on Jan 26, 2010 (permalink)

  Hi Jesus,
  
  Indeed there is problem with FF 3.6 and version 2.0.2.0 of the classsic upload. Could you please upgrade to version 2.4.8.x and check whether the issue persist? I have tested the online demos, which use the 2.4.8.x version, and they seem to work.
  
  All the best,
  Genady Sergeev
  the Telerik team

  
  Instantly find answers to your questions on the new Telerik Support Portal.
  Watch a video on how to optimize your support resource searches and check out more tips on the blogs.

• Jesus Inzunza

  Posted on Jan 26, 2010 (permalink)

  All versions of ASP.NET AJAX work great on Firefox 3.6. I guess at some point I had to upgrade from the classic ASP.NET controls. I wish there could be some kind of discount for just upgrading.
  
  Thanks.
  

• Emilia Emilia

  Posted on Jan 29, 2010 (permalink)

  Hello Jesus,
  
  Since your subscription has been expired for more than two years now, in order to upgrade to the most recent release of the RadControls for ASP.NET AJAX suite, you have to purchase a new license for it. As a returning customer you are eligible to receive $200 off of your purchase, which means that 1 RadControls for ASP.NET AJAX Developer Subscription License with Priority Support would cost you $799 ($999 list price– $200 returning customer discount).
  
  Another option for you would be to purchase 1 Telerik Premium Collection for .NET license. The returning customer discount applies here as well, so if you decide to proceed with this option, 1 Premium Collection license would cost you $1099 ($1299 list price - $200 returning customer discount). The Premium Collection is our value added proposition and by purchasing it, you would not only receive the latest ASP.NET AJAX version, but also get the WinForms/Silverlight/WPF/OpenAccess/Reporting product lines with 12 months of subscription (free product updates and priority level support).
  
  Please let me know how you’d like to proceed.
  
  Best wishes,
  Emilia
  the Telerik team

  
  Instantly find answers to your questions on the new Telerik Support Portal.
  Watch a video on how to optimize your support resource searches and check out more tips on the blogs.

• Jesus Inzunza

  Posted on Feb 1, 2010 (permalink)

  I think I will test just the controls I need, as I'm afraid it will take a lot of time to update my entire website with the new controls.
  
  Thanks for your help.
  

• Isaac

  Posted on Jun 2, 2010 (permalink)

  Our whole upload control is not appearing in Firefox 3.6 and our corporate clients are fuming. Is there a code-based workaround or fix for this specific issue that does not involve upgrading? Or is there a way to only upgrade the Upload component?
  
  Perhaps your company can go back and put the fix into your old RadUpload.Net2.dll (e.g., version 2.0.2.0) and send that out as a patch for users who still use it. Upgrading every Telerik control in a complex web application is incredibly costly and time consuming, especially when the problem is in one control on one browser. (BTW we do own and use the later Telerik.Web.UI.dll in our newer projects but we also have many projects that still use the old ones.)
  
  Because of this we are now replacing all of our Telerik upload controls with JQuery ones and are looking to replace all Telerik controls in our many enterprise-level applications with ones that are lighter weight, easier and more cost effective to maintain, especially now that all controls are in 1 Telerik.Web.UI.dll.
  
  Please let me know if there is a way that this can be fixed without having to upgrade all of our controls.
  

• Genady Sergeev Genady Sergeev

  Posted on Jun 8, 2010 (permalink)

  Hello Isaac,
  
  By the time version 2.0.2.0 of RadUpload was released FireFox 3 was not even in development. This is the reason why it has issues with that version. Fortunately, the latest version of the classic RadUpload works with FireFox 3.6. Since the latest version is till part of the classic controls, not of the AJAX ones, there should be no problems when upgrading. I am attaching trial version of the latest classic release to this post. Could you please give it a try and observe whether the issue persist?
  
  Best wishes,
  Genady Sergeev
  the Telerik team

  
  Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.

• Gunbilegt

  Posted on Mar 23, 2011 (permalink)

  I have 2010 Q3. And radupload is not working on FF4. Really?
  
  Do we really have to buy new Radcontrols every time FF make new version? And FF5 is on development already. Are we going to have to upgrade once FF5 gets released again?

• Genady Sergeev Genady Sergeev

  Posted on Mar 28, 2011 (permalink)

  Hello Jesus Inzunza,
  
  RadControls for ASP.NET classic are no longer maintained. In order to get full support for the latest browsers upgrade to the ASP.NET Ajax suite is needed. I suggest that you take a look at the following diagram, which explains the RadControls for ASP.NET life cycle.
  
  Regards,
  Genady Sergeev
  the Telerik team

  Vote for the 7 Telerik products at the 2011 Great Indian Developer Awards!

Back to Top

Home / Community & Support / Developer Productivity Tools Forums / ASP.NET > Upload > RadUpload not working in Firefox 3.6