Home / Community & Support / Developer Productivity Tools Forums / ASP.NET > Upload > RadUpload in pop does not work in IE8

• Kashif Imran

  Posted on May 9, 2009 (permalink)

  RadUpload does not work properly in IE8. I am using in a pop up window outside browser (not RadWindow).
  
  When I click on select button for a file, I dont get the browse file dialog. Sometimes I do ge the dialog, but if cancel the dialog and open/close it a few time, it stops working and even when i click "select" I dont get the dialog anymore.
  
  Are asp.net ajax controls are officially supported on IE8.

• Kashif Imran

  Posted on May 9, 2009 (permalink)

  I just noted very interesting behavior
  
  When page loads, I have one "select box". If click on add button to get one more "select box", I can select file for second select box now. It is always the first one in the list that does not work. Now if I remove the first one in the list, second select box still keep working.

• Kashif Imran

  Posted on May 9, 2009 (permalink)

  BTW I t ried to open it in normal window (not a popup) and I get the same behavior. Again its all in IE8. Firefox seems to work fine.

• Genady Sergeev Genady Sergeev

  Posted on May 11, 2009 (permalink)

  Hello Kashif Imran,
  
  Unfortunately the classic RadControls don't support IE8. Should you need to support IE8, consider migrating to the ASP.NET AJAX controls which officially support it.
   
  All the best,
  Genady Sergeev
  the Telerik team

  
  Instantly find answers to your questions on the new Telerik Support Portal.
  Check out the tips for optimizing your support resource searches.

• Kashif Imran

  Posted on May 11, 2009 (permalink)

  Genady,
  
  I am using AJAX control Q1 2009.
  

• Genady Sergeev Genady Sergeev

  Posted on May 12, 2009 (permalink)

  Hi Kashif Imran,
  
  Indeed, there is a issue with the RadUpload Select button under all IE's, not only IE8. We are working on fixing it, and the fix should be available with the next service pack.
  
  All the best,
  Genady Sergeev
  the Telerik team

  
  Instantly find answers to your questions on the new Telerik Support Portal.
  Check out the tips for optimizing your support resource searches.

• Brad Pfefferle

  Posted on Aug 4, 2009 (permalink)

  Was this corrected in the Q2 2009 release?  It still seams to be a problem.

• Genady Sergeev Genady Sergeev

  Posted on Aug 6, 2009 (permalink)

  Hi Brad Pfefferle,
  
  The issue is partly fixed in Q2 2009. After the release, we have done some additional fixes that are going to be shipped with the next service pack. Alternatively, you check them in the latest internal build. You can refer to this blog post for more information on how to get the latest internal build.
  
  Sincerely yours,
  Genady Sergeev
  the Telerik team

  
  Instantly find answers to your questions on the new Telerik Support Portal.
  Check out the tips for optimizing your support resource searches.

• Network

  Posted on May 11, 2011 (permalink)

  Was this issue ever resolved? I have some clients saying they are having this issue in IE8 on Windows XP.

• Genady Sergeev Genady Sergeev

  Posted on May 16, 2011 (permalink)

  Hi,
  
  The issue is resolved as far as RadUpload for ASP.NET Ajax is considered.
  
  All the best,
  Genady Sergeev
  the Telerik team

  Explore the entire Telerik portfolio by downloading the Ultimate Collection trial package. Get now >>

• James@Nw Master

  Posted on Jun 23, 2011 (permalink)

  
  
  Hi Genady,
  
  We're using version 2010.03.137.35. The problem I am having is that  RadUpload just goes missing altogether when my RadWindow pops up. It works fine in IE7 and IE9 but in IE8 it is missing. Can you tell me if I need to update this version to a later version in order for this work?
  
  Cheers
  James
  
  Tags:
  RadUpload missing, Internet Explorer 8, RadUpload Bug

• James@Nw Master

  Posted on Jun 24, 2011 (permalink)

  Any answer on this one yet someone?

• James@Nw Master

  Posted on Jun 27, 2011 (permalink)

  Any answers yet on this please guys?

• Genady Sergeev Genady Sergeev

  Posted on Jun 27, 2011 (permalink)

  Hello James@Nw,
  
  Do you use the classic version of RadUpload or the Ajax one. If it is the Ajax one, please try placing RadStyleSheet manager on the page, also check whether there are any JavaSript errors.
  
  Best wishes,
  Genady Sergeev
  the Telerik team

  Consider using RadControls for ASP.NET AJAX (built on top of the ASP.NET AJAX framework) as a replacement for the Telerik ASP.NET Classic controls, See the product support lifecycle here.

• James@Nw Master

  Posted on Jun 27, 2011 (permalink)

  Hi Genady,
  
  How will I know what version I am using of RadUpload? I have attached the version number from the Telerik dll file in the bin folder, which I was hoping would suffice?
  
  Thanks,
  James

• Riley Griffin

  Posted on Jun 27, 2011 (permalink)

  This still appears to be an issue.  I am currently in the process of updating my version of the asp.net ajax controls from 2009 Q2 to 2011 Q1.  The problem seems to be related to the button if the on hover css is applied.  In other versions of IE and Firefox the on hover css only appears for a short instant making it nearly impossible to reproduce but in IE8 it is much easier.  Simply hover on and off over the button on the upload control until the on hover style stays there and click on the button.  The window to select a file does not appear.  You can get it to appear if you just click on something else on the page and then click on the button again but this is enough of an issue where I have had several customers complain.
  
  This is a time sensitive issue for us so our current work around is to force the page to render like IE7 if the user is using IE8.  This is not a desirable permanent solution so please help!
  
  

• James@Nw Master

  Posted on Jun 28, 2011 (permalink)

  Hi Genady,
  
  Can you please let me know if the version I am using is correct? Or how would I check what version I have?
  
  2010.03.137.35 for the Telerik.Web.UI.dll
  
  Thanks,
  James
  
  

• Genady Sergeev Genady Sergeev

  Posted on Jun 30, 2011 (permalink)

  Hi James
  
  We are not aware of such problem with RadUpload inside a pop window with respect to the version that you use. We will need a sample project or a live URl where we can observe what is going wrong, as we have already answered in the other thread opened.
  
  All the best,
  Genady Sergeev
  the Telerik team

  Consider using RadControls for ASP.NET AJAX (built on top of the ASP.NET AJAX framework) as a replacement for the Telerik ASP.NET Classic controls, See the product support lifecycle here.

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