Home / Community & Support / Developer Productivity Tools Forums / ASP.NET AJAX > ToolTip > strange error with tooltip manager

• Rusty

  Posted on Jan 27, 2012 (permalink)

  I have been trying to install the tools developer ajax tools and I have had several issues.  The latest is this.
  
  Telerik.Web.UI.RadToolTipManager with ID='RadToolTipManager1' was unable to find embedded skin with name 'Sunset'. Please, make sure that you spelled the skin name correctly, or if you want to use a custom skin, set EnableEmbeddedSkins=false.
  
  I am guessing this has to do with the tools.  I have installed them but I was still getting messages that the tools were licensed.  Any idea what is going on here?  I haven't changed this code so I am guessing the tools are no longer installed/

  Reply

• Princy MVP

  Posted on Jan 30, 2012 (permalink)

  Hello,
  
  Take a look into the following documentation.
  Skins Troubleshooting
  
  Thanks,
  Princy.

  Reply


• Rusty

  Posted on Jan 30, 2012 (permalink)

  Here is the code that is failing:
   

  <telerik:RadToolTipManager ID="RadToolTipManager1" runat="server" AutoTooltipify="true"

  HideEvent="ManualClose" Modal="true" ShowEvent="OnMouseOver" Skin="Sunset" Width="450px">

  <TargetControls>

  <telerik:ToolTipTargetControl IsClientID="False" TargetControlID="imgInfo_Dev" Value="" /> <telerik:ToolTipTargetControl IsClientID="false" TargetControlID="imgInfo_WhatIs" />

  </TargetControls>

  </telerik:RadToolTipManager>
  
  Nothing has changed other than attempting to update the tools.

   

  Reply

• Marin Bratanov Marin Bratanov

  Posted on Jan 31, 2012 (permalink)

  Hi Rusty,
  
  Please examine the following sticky thread in detail: http://www.telerik.com/community/forums/aspnet-ajax/general-discussions/separate-skin-assembly-in-radcontrols-for-asp-net-ajax-with-q3-2011.aspx. It explains why and how you need the Telerik.Web.UI.Skins assembly, how to add it to your project and offers several troubleshooting tips (like checking the version and updating your VS extensions so that upgrading the controls will automatically add this dll).
  
  
  Greetings,
  Marin
  the Telerik team

  If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now

  Reply

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