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Not answered Getting errors after installing radEditor

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  • Posted on Aug 20, 2008 (permalink)

    The following is in the event viewer, All Pages display generic Webpart error

    Web Part Error:
    This page has encountered a critical error. Contact your system
    administrator if this problem persists.

    Event Type: Error
    Event Source: Windows SharePoint Services 3
    Event Category: Runtime
    Event ID: 6610
    Date:  8/20/2008
    Time:  12:16:46 PM
    User:  N/A
    Computer: RENSP1
    Description:
    Safe mode did not start successfully. Could not load file or assembly 'System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Reply

  • Telerik Admin admin's avatar

    Posted on Aug 21, 2008 (permalink)

    Hi Domenick,

    Could you please check the server's GAC and make sure that the following assemblies are present:

    • System.Web.Extensions 
    • Telerik.Web.UI
    • Telerik.Charting
    • RadEditorSharepoint
    In addition please make sure that you have integrated ASP.NET AJAX with Sharepoint.

    I hope this helps.

    Sincerely,
    George
    the Telerik team

    Check out Telerik Trainer, the state of the art learning tool for Telerik products.

    Reply

  • Tim avatar

    Posted on Sep 10, 2008 (permalink)

    I am having the exact same problem as well. 

    I think the problem is that I have .NET 3.5 installed on my SharePoint server, which means that the System.Web.Extensions assembly is version 3.5.0.0 instead of 1.0.61025.0. 

    This is weird though because the rad ajax controls worked fine when I installed them into the GAC.  Any idea on how to make the radEditor work on a SharePoint server with .NET 3.5 installed?

    The following assemblies are all in the GAC on my machine:

    • System.Web.Extensions  (3.5.0.0, NOT 1.0.61025.0)
    • Telerik.Web.UI
    • Telerik.Charting
    • RadEditorSharepoint
    Thanks,

    Tim

    Reply

  • Telerik Admin admin's avatar

    Posted on Sep 11, 2008 (permalink)

    Hi Tim,

    The RadEditor for MOSS is built using the Microsoft ASP.NET Ajax Extensions 1.0 (version 1.0.61025.0). Since you are using different versions (3.5.0.0 for System.Web.Extensions and 2008.x.xxx.35 for Telerik.Web.UI) you will need to add <bindingRedirect> elements for those two assemblies in the web.config file.

    <dependentAssembly>
         <assemblyIdentity name="System.Web.Extensions" publicKeyToken="31bf3856ad364e35" culture="neutral" />
         <bindingRedirect oldVersion="1.0.61025.0" newVersion="3.5.0.0" />
    </dependentAssembly>
    <dependentAssembly>
         <assemblyIdentity name="Telerik.Web.UI" publicKeyToken="121fae78165ba3d4" culture="neutral" />
         <bindingRedirect oldVersion="2008.x.xxx.20" newVersion="2008.x.xxx.35" />
    </dependentAssembly>

    This should allow SharePoint to get the proper references and display the editor. I hope this helps.

    Sincerely,
    George
    the Telerik team

    Check out Telerik Trainer, the state of the art learning tool for Telerik products.

    Reply

  • Tim avatar

    Posted on Sep 11, 2008 (permalink)

    George,

    Thanks!  I had just tried that previously to your response and got it to work. 

    Thanks again,

    --Tim

    Reply

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